Reviews (29,891)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

March 20, 2024

so far so good. Customer Service (Alicia) is always very quick to respond and very helpful.

Kindred Seoul
United Kingdom
3 months using the app
DSers replied March 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

Sandy gave me excellent service, answered my question thoroughly and solved my problem. Great app, great customer service.

CarloGlobal
Canada
12 months using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

it was great experience to have your support, as new store in this app, your timely and accurate answer was big support for. Five stars deserved are well deserved.

Casper and LU
Qatar
3 days using the app
DSers replied April 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Customer service is top notch. Rita was amazing. Any question i asked, fast, efficient responses. Im new, so these things are extremely helpful and much appreciated.

Trendiez U ♥
United States
About 1 month using the app
DSers replied February 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 24, 2024

Aimee provided exceptional support, quickly resolving my issue with professionalism and expertise. Super kind and generous!

TOTLOCK
United Kingdom
3 months using the app
DSers replied February 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

i was having issues with updating and track . i contacted support , Emma fixed the issue so fast .thanks again

AshiVend
Italy
3 months using the app
DSers replied December 20, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 17, 2024

Great app and Alice was super quick to respond when i contacted the team for support. Highly Recommend !

Groovez
Canada
3 months using the app
DSers replied February 19, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 6, 2024

O ATENDIMENTO E OTIMO, CONSEGUIRAN SOLUCIONAR MEUS PROBLEMAS OBRIGADO

Minha loja
Brazil
About 1 month using the app
DSers replied November 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 15, 2023

I was having a problem with my store and Isla was very helpful. Support here is the best :).

My Store
Poland
3 months using the app
DSers replied November 16, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 31, 2024

J'aime beaucoup cette application et le service d'aide. C'est la 2ème fois que je contacte le service et je ne suis pas déçue. J'ai une réponse en quelques minutes et qualitative ! Mon problème a été résolu.
Merci

Cook and Fun
France
3 months using the app
DSers replied April 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team