Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 20, 2023

They answer quick and theyre always ready to help us, solving every problem. And realy kind too. Thanks a lot

Varanda do Guto
Brazil
3 months using the app
DSers replied July 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 18, 2023

I really appreciate the service that they offer and very much like the support they gave me, it was very useful, and fast. Im very grateful for that

Gladdfy
Switzerland
6 months using the app
DSers replied July 19, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 6, 2023

Thank you to Sherry
a really quick and efficient service
and my problem was solve very fast
thank you

Ma Maison Nette
Canada
16 days using the app
DSers replied October 7, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited September 14, 2023

I changed my 5 star review to 1 actually, I was told that I would be contacted and nothing happened, after the upgrade, they caused so much convenience to hundreds if not thousand of users, then they did another upgrade, where they now destroyed all the mappings. It already has caused so many complications for the seller like me, where I actually not just lost time but also money due to complications.

2nd note: Now they play dumb and said I need to map over 1000s product one by one. Caused a lot of inconvenience.

My Store
United States
About 2 months using the app
DSers replied September 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 6, 2023

Thank you Olivia for help, I give you 5 star, also you have good experience for supporting owner businesses.

Accent Jewel
United States
2 months using the app
DSers replied June 6, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited July 25, 2023

I had issues checking on my customer orders, and Via was very helpful and accommodating. She assisted me in getting access to my orders and track them. Thank you so much Via!

RC Parts Online
United States
8 months using the app
DSers replied May 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 4, 2023

Wendy was very quick in her response and was very helpful, would highly recommend!

The Syng Store
Ireland
3 months using the app
DSers replied November 5, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 23, 2023

I was having an issue with my connected PayPal accounts and Neva resolved my issue quickly, the very first time I reached out about the issue. Support for DSers is top notch.

The app and service as a whole is fantastic.

Ultimate Pet Market
United States
7 months using the app
DSers replied June 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 2, 2023

Zoe offered me great assistance and also really quickly. Thank you very much!

Fashion Club Amsterdam
Netherlands
3 months using the app
DSers replied September 3, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

A atendente foi maravilhosa e paciente com minha dúvida, pois é minha primeira venda. Estou muito feliz e agradecida. Boa tarde.

Magazine Flor
Brazil
8 months using the app
DSers replied November 5, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team