Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.

June 14, 2023

Great support special thanks to Olivia who is very understanding and very reactive
good app to connect supplier and shops and very convenient, easy to use and transfer products directly to your store.

Trend2Wave
France
5 months using the app
DSers replied June 14, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2023

Great App for Aliexpress Dropshipping. Sylvia helped me a lot with issues i had.

Alert Guard
Israel
3 months using the app
DSers replied October 28, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 27, 2023

Thank you Kylie for the help i really needed. Thank you so much it made my day much easier i appreciate your help

Elite Accessories
United States
3 months using the app
DSers replied May 29, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 5, 2023

Irene was very helpful in resolving an issue i had with placing an order. she paid very close attention to my issue and was quick to resolve it for me. It was a pleasure collaborating with her. Thank you.

plandies
Netherlands
6 months using the app
DSers replied July 6, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 8, 2024

beaucoup de volante pour m aider merci

Nyssiwatch
Belgium
3 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 16, 2023

Great staff
Interesting application
Easy to use and technical
And the best thing in my opinion is the customer service, they are very responsive and solve problems quickly
I met Irene, she was amazing
Thanks Irene
Thank you dsers

Aya-store
Saudi Arabia
4 months using the app
DSers replied August 18, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 6, 2023

Thank you Olivia for help, I give you 5 star, also you have good experience for supporting owner businesses.

Accent Jewel
United States
2 months using the app
DSers replied June 6, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 21, 2023

I found Chris to solve the problems I encountered in DSer who is a very good and responsible person. It was a good experience for me and made me feel at ease to continue using DSers.

Kiddy Land
Hong Kong SAR
3 months using the app
DSers replied August 23, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2023

Der Support bzw. Zoe hat uns super schnell weitergeholfen und unser Problem gelöst! Vielen Dank :-)

Hausbox24
Germany
Over 3 years using the app
DSers replied October 22, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 12, 2024

Merci à Vivian pour l'aide dont j'ai eu besoin. Explications très claires

Le Sage Bricoleur
Canada
About 2 months using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team