Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 2, 2021

This app is awesome, I used to fulfill orders manually but when I found out about this I started using it and it has saved me so much time. The customer service is absolutely flawless.

Xealm Store
Canada
Over 2 years using the app
DSers replied February 3, 2021

Hi Xealm Store,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Happy dropshipping with DSers!

DSers Team

December 4, 2022

I have used DSers for 2 years it is the best app I have seen, and I recommend it for e-commerce businesses that are sourcing from Aliexpress, all features are a must-have by a dropshipper and the support team is TOP warm thanks to Myra.

Sac de Jour
United States
Over 2 years using the app
DSers replied December 4, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 26, 2024

Big thank you to Isak he was fast to fix my problem a seconde. everything its perfect now, GOOD JOB Isak

Hitech House
France
About 2 months using the app
DSers replied April 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited February 13, 2023

Le support client est très efficace. J'avais un problème que je n'arrivais pas à régler et c'est Aurora qui m'a aidé à le solutionner. Elle a pris le temps de m'aider avec des explications très claires. Merci!

Keep An Eye
France
Over 2 years using the app
June 22, 2022

Jessica helped me with the migration of all of my orders, Great service. Thank you very much Jessica.

Maison Du Pyjama
France
Over 2 years using the app
DSers replied June 24, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 6, 2022

Sofia was very helpful she answered all my questions and was very clear, knowledgeable, friendly, and professional. Thank you for have Sofia available to assist. I am grateful! Thank you!

D'Zani Fashion
United States
Over 2 years using the app
DSers replied August 7, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 9, 2021

Hoje eu fui atendida por Nephele, que foi extremamente atencioso e me ajudou a solucionar o meu problema!

Use Alento
Brazil
Over 2 years using the app
DSers replied November 9, 2021

Hi Use Alento,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 1, 2024

I recently had the pleasure of interacting with Vivian, and I must say, the experience was nothing short of exceptional. Vivian's promptness in addressing my inquiries was truly remarkable. From the moment I reached out with my questions, Vivian wasted no time in providing thorough and insightful responses, ensuring that I received the information I needed in a timely manner.

Abbose
Australia
7 months using the app
DSers replied April 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 23, 2021

App was fairly easy to install and to navigate. Have been fulfilling my first few orders and was not seeing updates and contacted Shopify customer support which sent me to DSer support. They were quick to respond Facebook messenger

tilhverdag
China
Over 2 years using the app
DSers replied June 25, 2021

Hi tilhverdag,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 25, 2022

Easy access to customer service. Helen helped me step by step with my issues. She’s very patient, informative, knowledgeable and have an excellent customer service.

TFranc23 Online Store
Canada
Over 2 years using the app
DSers replied June 26, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team