Reviews (29,666)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

October 4, 2024

I'm very grateful to Villanelle from customer service. Very promptly responded, always with a full answer. Helped me to solve a problem with synchronization. With such support you can not be afraid of anything and everything will be solved.

Best Space
United States
9 days using the app
DSers replied October 10, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 16, 2024

fast and very effective help from my Dsers friend Zico. Thank You

Panda Azul Tech
Brazil
2 months using the app
DSers replied October 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 3, 2024

Rita was quick to respond a very patient with me! She helped me find an order I needed to fulfill; turns out it was on a different account! Thanks again Rita!

Mostly Eclectic Shop
United States
20 days using the app
DSers replied September 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2024

What can I say, i fyou get someone called Chloe on the help you are in for a treat.

I was about to give up with the whole thing but she saved the day, was very patient and knowledgable and can not fault her at all.

She answered every query and helped me do things when I was unable to.

Amazing service and so friendly.

Pixi Snap
United Kingdom
28 days using the app
DSers replied August 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 16, 2024

Great support, easy to use app. Everyone should try it.

9FEB1
United States
6 months using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 28, 2024

LYDIA WAS GREAT VERY HELPFUL AND PACIENT AND OVERALL VERY PROFESSIONAL. SHE GUIDE ME THRU ALL THE STEPS I NEEDED TO START MY DROPSHIPPING. THANK YOU FOR THE EXCELLENT SERVICE LYDIA!! IM VERY GRATEFUL

Skin Art Miami
United States
About 1 month using the app
DSers replied August 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 5, 2024

I want to give really high praises to Vivian for her patience and support in helping me to get my order fixed for my customer. She was very pleasant to work with and I appreciate all that she did to help resolve my situation.

Daley Finds
United States
3 months using the app
DSers replied August 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 19, 2024

I had some problems with syncing prices and products mapping and some other things and Luna was so helpful and guided me through everything. Now I know how everything works :)

Bottega Laurent
Slovenia
8 days using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2024

I've been impressed with DSers. The app is easy to use and has made managing my orders much simpler. Special thanks to Lydia for her outstanding support—she was quick, and helpful, and made the experience even better. Highly recommend!

KiddoB
Canada
2 months using the app
DSers replied August 18, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Chrissy was a great help in resolving our order queries. Extremely fast response time, very friendly and was straight to the point. Honestly the best support I ever get is from DSers.

Rendetta
United Kingdom
About 1 month using the app
DSers replied August 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team