DSers‑AliExpress Dropshipping , 24,335 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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Exceptional Customer Support Experience!
I recently had the pleasure of experiencing outstanding customer support from DAVID. As I'am new to dropshipping, I encountered an issue with understanding how to proceed with the order steps (Fulfillment process), and I must say that their response time and efficiency exceeded my expectations.
From the moment I reached out, DAVID demonstrated an impressive level of professionalism and a genuine commitment to resolving my concern promptly. What struck me the most was the lightning-fast response time – within minutes, I had a knowledgeable representative addressing my issue.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
i had a problem with my orders and the connection to my aliexpress acc. tiffany was so nice and smart she help me in seconds!! she is the best and nicest support i ever meet, i will give her 50 STARS!!!!!!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Receive assistance from Wendy today. She as a great help in processing an order for a customer. She gave me step by step directions along with picture. Very kind and helpful.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Rin, was very helpful, polite and efficient in his work. He helped me a lot!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had an issue & Wendys service was great. able to help me quickly & she was kind & patient.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
The app functionality is a lifesaver for dropshipping and ecommerce. I had a question i wanted to check with support and Alice was able to help add clarification in a matter of minutes for me. Great app, great customer support!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Vivian was so patient and guiding me along the way in resolving the issue i had between dsers and aliexpress. She did thorough research and found the problem and gave me resolutions along the way and i was able to fix it.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
It is a great app, that do all the work for you
and the customer service is high-speed and helpful
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
the support that the given to a new beginners are awesome thanks you so much for the help . I'm one of happy shopify beginners.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team