Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

Edited December 30, 2022

Mia was very helpful and patient with me and answered all of my questions perfectly and professionally . It's a blessing to have such talented staff .Thanks a lot Mia , Happy New Year and I wish you all the best .

futfeet
Saudi Arabia
Almost 2 years using the app
DSers replied September 22, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2020

I am impressed with the attention given to my problem, with doubts about integrating the Dser platform with Shopify, I had a complicated problem and I know very little English, they managed to explain to me a solution that avoided a great job that I would have to do! The attendant Jessica is very attentive, really perfect!

tutto per casa
Brazil
Almost 2 years using the app
DSers replied December 28, 2020

Hi tutto per casa,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 9, 2020

this is the best app on shopify, it helps me like if i had an employee. Thanks a lot for the guy that creat it!!

Barato e Seguro
Brazil
Almost 2 years using the app
March 27, 2024

Suporte rapido e eficiente!

Indeskfy
Brazil
7 months using the app
DSers replied March 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 11, 2021

I've just started a few weeks ago (with e-commerce), so I'm a newbie:) The Dsers app is an amazing tool to work with, but I have encountered some issues because it's a lot of information to handle when starting. I want to give big thumbs up to the Dsers support team, quick responding time, and they are very helpful and don't give up that easy. Keep on the good work guys! Daniel

Decomline Store
Netherlands
Almost 2 years using the app
DSers replied January 12, 2021

Hi Decomline Store,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. We are always here to give it everything we’ve got to provide an excellent dropshipping experience to all users. Happy dropshipping with DSers!

DSers Team

July 26, 2022

Great attention to detail and quick response. i had an issue withusing Dsers import and everything was done efficiently.

Dogs & Cats, Oh My!
United States
Almost 2 years using the app
DSers replied July 27, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 4, 2022

The application is very good and suitable for all online selling sites. I use the DSers application on other sites, DSers is convenient, fast and easy

Zooey-305
Norway
Almost 2 years using the app
DSers replied July 4, 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 15, 2023

Excellent service via chat. Had an issue rolling back the order, was dealt with swiftly and efficiently. Clear explanation for the next steps. Super helpful staff. Perfect.

Ziggy Natural Products
United Kingdom
Almost 2 years using the app
DSers replied February 15, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 19, 2021

Ik had een probleem waarvan niemand iets voor mij kon betekenen... Ik was radeloos en gesstrest, Ik hoorde allerlei goeie dingen over de klantenservice dus heb ik die geconnect. Toen reageerde een medewerker "Eamily"die me heel de proces bij gestaan heeft en zelfs het probleem voor me opgelost. Zeer tevreden

Vozino.nl
Netherlands
Almost 2 years using the app
DSers replied February 19, 2021

Hi Vozino.nl,

We are happy that your problem was solved. Thank you so much for your review and the appreciation of Eamily's efforts. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 18, 2023

Today I had a great customer experience with Tracy. She was fast and courteous. She helped me fix my order and my customer will be very happy. Thanks Tracy you're awesome!

POSITIVE SOUL - Inspirational Style
United States
Almost 2 years using the app
DSers replied May 31, 2021

Hi POSITIVE SOUL - Inspirational Style,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team