Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

June 30, 2023

The best tech support in the world really thanks you for your help and your work my problem is solved!!!!!!!!!

Gifts Time!
Poland
3 months using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 7, 2023

the app is excellent and the support team is fantastic. They answered me quickly and solved my problem easily.

hlstorebrazil
Brazil
6 months using the app
DSers replied July 9, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2023

Quick help!

Luxeva
United States
3 months using the app
DSers replied October 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 11, 2023

Excellent Conversation with Irene, answered exactly what I needed help with, and helped prevent possible further issues, 5/5.

Handy Dandy Auto Accessories
New Zealand
3 months using the app
DSers replied May 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 12, 2023

Greta customer service, very helpful and provided me with all the information needed. Would recommend to any seller. Thanks Serein!

Pet Gadgetry
United Kingdom
19 days using the app
DSers replied June 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 13, 2023

Ann's support was invaluable to me. She went above and beyond in assisting me with a difficult situation and her kindness and professionalism were greatly appreciated. Ann took the time to listen to my concerns and provided me with the guidance and support that I needed. Her knowledge and expertise were evident and she made me feel heard and understood throughout the entire process. I cannot thank Ann enough for her help and I would highly recommend her to anyone seeking support and guidance. She truly made a positive impact on my life and I am so grateful for her assistance.

Car Display
Hungary
18 days using the app
DSers replied May 14, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 11, 2024

Aime pudo resolver mis inquietudes, excelente atención, y muy rápida

saludos cordiales

Lila

Mi tienda
Peru
About 1 hour using the app
DSers replied April 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 3, 2023

Execelente atendimento do suporte e resolveram o meu problema com muita atenção e educação!
A plataforma é muito intuitiva e nos fornece todo o suporte para realizarmos nosso trabalho com rapidez e qualidade.
Obrigada Dsers e colaboradores!

Stymullus
Brazil
3 months using the app
DSers replied October 4, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 9, 2023

Graças ao Tony, que me atendeu super bem e foi muito assertivo na indicação do problema... consegui resolver rapidamente o problemas da minha loja... |Muito obrigada Tony! seu atendimento vale ouro!!! <3 :)

Ponto Sim
Brazil
Over 1 year using the app
DSers replied July 9, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 4, 2023

excellent service everytime! Thank you Wendy for all your help :) You were extremely patient with all my requests.

BodyShifterz
Canada
29 days using the app
DSers replied August 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team