Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 18, 2023

Isla was so helpful and efficient and went the extra mile to help me in more ways than I expected or asked for.

deluxable
Malta
5 months using the app
DSers replied July 20, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 17, 2023

Isak was very helpful - The pinnacle of customer service excellence. Unparalleled support that surpassed all expectations. A transformative experience that redefined my perception of quality service.

Tech Safe Gear
Australia
3 months using the app
DSers replied August 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 27, 2023

Nephele was very helpful, and had great communication. I had an issue I couldn't manage to fix for days and they helped me solve it within minutes!!

The Power Bracelet
United Kingdom
About 1 month using the app
DSers replied April 27, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 12, 2023

Greta customer service, very helpful and provided me with all the information needed. Would recommend to any seller. Thanks Serein!

Pet Gadgetry
United Kingdom
19 days using the app
DSers replied June 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 15, 2023

They guided me very patiently and in detail. In a short time, I reached my desired result, thank you very much:)

HodaStore
United Kingdom
About 1 year using the app
DSers replied May 15, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2023

Thank you Sylvia for your help in solving my problem. I really appreciate the rapid response & the efficiency you've handled the issue.

MajesticVista
United Kingdom
About 2 months using the app
DSers replied August 16, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 26, 2023

I am very satisfied with DSers help center! I got help immediately I needed it, they arranged everything for me. Thank you!

Glowin'Gals
Slovenia
5 months using the app
DSers replied May 29, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Suporte excelente e muito rápido! resolveu meu problema

zMana Shop
Brazil
15 days using the app
DSers replied November 9, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 30, 2023

The best tech support in the world really thanks you for your help and your work my problem is solved!!!!!!!!!

Gifts Time!
Poland
3 months using the app
DSers replied July 3, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 22, 2023

Thanks to Emma for sending me a link to set up my Admitad account and for helping me set up the affiliate tab on DSers. Great service !

Atmorus
France
2 months using the app
DSers replied May 22, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team