Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

March 12, 2024

Les dejo mi reseña en Español. No tuve inconvenientes en contactar con el servicio de att cliente através de MSN, messenger de Facebook, la atediente *Lucia, escribe en Español fue muy eficiente con mi problema y amable, soluciono mi error en menos de 5 minutos. No sé si tuve suerte, pero de verdad que me respondieron muy rápido. Gracias Lucia!

Shop & Tendeo
Spain
DSers replied March 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 29, 2023

Had to connect with the chat agent-Tracy. Was really helpful in troubleshooting the issues. Guided by providing accurate presentations. Fast and reliable communication.

LEBBA
Canada
5 months using the app
DSers replied June 29, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 29, 2023

Isak helped me with an issue. He was responsive and to the point. And of course courteous and helpful.

6th Sense
United States
3 months using the app
DSers replied May 2, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 17, 2023

she replied to me very quickly and she aswered all my questions. I haven;t understood some things and she explained it to me thouroughly. Very pleasant.

TheGlasser
Greece
4 months using the app
DSers replied May 18, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 25, 2023

Olivia was a great help for me for clearing my doubts with dser and aliexpress pricing and many more.

Tu20
United Kingdom
6 months using the app
DSers replied March 27, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 31, 2023

I had the pleasure of working with Emma, and I must say, she provided exceptional assistance that exceeded all expectations. From the moment I reached out for help, Emma's professionalism and genuine desire to assist were evident. She sorted my problem within minutes ... Thank you so much for help Emma

Sublisify
United Kingdom
5 days using the app
DSers replied June 1, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 30, 2023

I am new to Drop shipping. I am glade that i work with Dsers. Very easy to undertand and helpful support.

Shape.Nize
United Kingdom
6 months using the app
DSers replied May 2, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 7, 2023

Eden was super helpful :) Thanks

Intimica
Poland
19 days using the app
DSers replied September 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 20, 2023

One of the best apps I have dealt with so very very very easy to use and technical support is so soon helpful thank you dsers

Fern & Flora's
Egypt
17 days using the app
DSers replied April 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 7, 2023

Até o momento esta tudo perfeito, meu problema foi solucionado com rapidez

AKazaRafa
Brazil
2 months using the app
DSers replied November 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team