Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 16, 2021

I needed a refund and was attended to promptly without complications. Meena attended me, she is excellent. Thanks.

Inspira Store
Brazil
Almost 2 years using the app
DSers replied March 16, 2021

Hi Inspira Store,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited July 20, 2022

Irene is very knowledgeable and helped me sync, access and download AliExpress information from AliExpress invoices

Hopeford Streams
Canada
Almost 2 years using the app
April 16, 2023

The representative Minnie was so patient and walked me through the entire process. she really helped me alot.

Minimort
Australia
Almost 2 years using the app
DSers replied April 16, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 13, 2023

Lena deserves a big shoutout for delivering fast and precise customer support! Highly recommended.

STANDISE
Latvia
Almost 2 years using the app
DSers replied April 13, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 29, 2021

This is my first support experience and it was very satisfactory. very quick to respond effectively solve the problem - thank you so much!!

Moody Shops
United States
Almost 2 years using the app
DSers replied March 29, 2021

Hi Moody Shops,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team. DSers always tries to provide the best services to its valuable users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

December 10, 2023

Thank you especially to Alicia in customer service who help me to resolve a huge issue on my Dsers account with a very simple explanation.

young family accessories
United States
Over 1 year using the app
DSers replied December 11, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 17, 2022

Olivia has done good jobs answering my question in speedy time and with details, thanks, thanks for the support

Solhoppa
United States
Almost 2 years using the app
DSers replied July 17, 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!

DSers Team

Edited January 22, 2020

I use this app to save so much time when I make my orders on Aliexpress. I can make all orders with just one or two clicks, depend how much orders you will make. It is a free app and we like it

Royal Sales
Brazil
Almost 2 years using the app
August 21, 2022

The app is very good. Joey is very helpful and followed until make sure everything is right. Appreciate it.

Essentialcartz
Singapore
Almost 2 years using the app
DSers replied August 22, 2022

Hi,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 7, 2022

Die App ist sehr hervorragend ich hatte ein Problem und Lena von DSers hat mir in Sekunden schnelle geholfen und alles erklärt super Support Danke LENA !!

4myneeds
Switzerland
Almost 2 years using the app
DSers replied July 10, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team