Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 2, 2023

very good service with Gracia

Animes manga
Vietnam
7 months using the app
DSers replied October 4, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 23, 2023

Great app, easy to use, there is nothing complicated about it, and the live chat support atr very friendly and very patient and helpfull!!!

GlowGlimmer
Israel
3 months using the app
DSers replied July 24, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2023

Precisei do suporte da Dsers e fui muito bem orientou pela atendente Sally, muito rápida e atenciosa.
Satisfeita com a excelência.

Dondocasa
Brazil
3 months using the app
DSers replied October 12, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Easy to use and very helpful. customer service are great and very knowledgeable.

Itsy Bitsy Couture
United States
8 months using the app
DSers replied September 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 29, 2023

very kind help of Arwen!

Digestheatic
Netherlands
2 months using the app
DSers replied October 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 11, 2023

DSers-AliExpress Dropshipping is currently incompatible
While the app can be used, it may not function as intended if not updated.

Contact the developer for assistance, or uninstall the app and find an alternative in the Shopify App Store.
how do i update?

Sonveni
Brazil
Over 1 year using the app
DSers replied July 13, 2023

Hello,

We are working with the Shopify team to fix this issue, but no worries, you can use DSers normally.
This is due to recent changes and all the features are working as intended.

Don't hesitate to let us know if you have any questions.

DSers team

November 8, 2023

Sehr guter Service!

nicefind
Germany
6 months using the app
DSers replied November 9, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Isak was super fast and kind, and most importantly, efficient in solving the problem with logging into AliExpress and Switch ID. I am very satisfied.

OAS Outdoors
United Kingdom
17 days using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 23, 2023

Je tiens simplement à remercier Eden, qui a été d'une aide précieuse pour moi. Sans lui ce matin, j'aurais encore eu des difficultés et n'aurais pas pu utiliser mon compte Dsers. Il s'est montré patient et a mis à ma disposition ses compétences techniques ainsi que ses conseils pour résoudre mon problème. Tu es le meilleur, Eden. Bonne continuation !

Bendjoni
France
3 months using the app
DSers replied October 25, 2023



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 24, 2023

The support was excellent! I'm new in Dsers and Olivia of the support team helpme to update the pricing rules!!! amazing :

Yoo Gadgets Domésticos
Mexico
8 months using the app
DSers replied June 28, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team