Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 2, 2023

Excellent customer service from Silvya. 5stars

SmartMart
Portugal
About 2 months using the app
DSers replied October 4, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 25, 2023

its very very good and Quick help Fast and reliable customer service, highly recommended Thank you very much

mina.store
United States
4 months using the app
DSers replied April 26, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 14, 2023

thank you so much for all your help Catalina, amazing service, very helpful and patient with me. 10/10!!!

NUBA AND ASPEN
Australia
4 months using the app
DSers replied May 15, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Neva was really helpful and explained everything in great detail! thank you, now i fully understand the process

NuTeddy
Hungary
About 2 months using the app
DSers replied May 21, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2023

I had an issue with my account and Neva from DSers helped me promptly and efficiently. I'm very impressed with their service and would highly recommend them. Neva is the best!

essencelixir
Serbia
About 1 month using the app
DSers replied April 19, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 16, 2023

Very happy with the respond I get from Tiffany
Was Very helpful , great service .. quick reply
Thank you very much

VAZER
United Kingdom
About 2 months using the app
DSers replied June 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 11, 2023

J'avais un problème avec une commande d'AliExpress et j'ai contacté Arwen. Le service était impeccable. Il a été patient et on a trouvé la solution et il m'a aidé à mettre mon compte à jour. EXCELLENT service !

Beyours
Canada
4 months using the app
DSers replied September 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 29, 2023

This app is amazing, customer service is very fast, helpful you can't find better specially when Neva is assisting you, she deserves a raise to be honest.

Cold Drip
Belgium
3 months using the app
DSers replied May 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 12, 2023

Una is amazing! 100% recommend to work with her, thank you so so much for your kind words and the help

OAZIZ
Switzerland
3 months using the app
DSers replied July 13, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 5, 2023

great support! you teached me how to correctly fullfill orders, and find/change other suppliers! thank you Minnie!

DashEye
Italy
2 months using the app
DSers replied July 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team