Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless integration with various platforms. It's praised for streamlining order management, robust inventory management, and enabling bulk order processing. The app provides real-time shipping updates and has a responsive customer support team. Merchants appreciate the free unlimited plan and efficient live chat feature, noting it enhances productivity and customer satisfaction in the dropshipping business.

February 22, 2024

Tive um problema com a configuração da minha loja Shopify com meu Dsers ( não conseguia fazer o pagamento do produto) e a senhora “Cynthia” foi fantástica no meu atendimento. Conseguiu me ajudar com total sabedoria e simpatia e educação a resolver o probelma. Meus parabens pela excelente pessoa e nota 10 pelo atendimento. . Meu muito Obrigado.
Att.

Silvio José da Silva

Safira Shopping | Oficial
Brazil
DSers replied February 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 10, 2023

I spoke with Chris about getting my store switched within DSers. He was able to point me in the right direction by giving detailed instructions on switching. He's been great to talk to, and a huge help. Thanks Chris!:)

kiwitini
United States
4 days using the app
DSers replied May 10, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 4, 2023

Thanks Olivia for your kind assistance very knowledgeable and efficient :) Very happy with the customer support :)

LavaLuxe Humidifiers
Australia
2 months using the app
DSers replied April 5, 2023

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 16, 2023

Great Customer Service and platform, quick and efficient. Highly recommend, thanks to Emann.
Wyjow.com

WYJOW
France
25 days using the app
DSers replied July 17, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 2, 2023

Thank you very much to Rena for its services I am satisfied with the customer support for now, efficient and fast to respond

Luvelywear
France
2 months using the app
DSers replied May 3, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 29, 2023

Sandy is the best!

Aquify
United States
4 months using the app
DSers replied October 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 7, 2024

Estoy super contenta con el trato por parte de atención al cliente de DSERS... de verdad, nunca esperé que me ayudasen y se portasen tan tan bien. Resuelven todas tus dudas y además con amabilidad. Me encanta el servicio y la ayuda que ofrecen... Me atendió Alice... igual que la última vez si no recuerdo mal... y como siempre, maravillosa. Muchísimas gracias por todo!!!!!!!!

EcoAshTech
Spain
DSers replied February 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 19, 2023

Great support by Bruna! Fast and effective and really knows the company's products. It is a great help for me to get my business going.

Smilegenics
Hong Kong SAR
8 days using the app
DSers replied May 21, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 27, 2023

The service from Mia was very quick and solved all my queries promptly. good knowledge of the app and excellent service. Thank you Mia.

Ecoflare General Trading LLC
United Arab Emirates
About 1 month using the app
DSers replied March 28, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 10, 2023

Le service client est incroyable ! Mia a prit le temps de s'occuper de moi et de répondre très rapidement à mes questions. Problème réglé en moins de 5 minutes ! Je recommande fortement

Magazine Polar
Brazil
Over 2 years using the app
DSers replied April 10, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team