Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

October 19, 2023

Muy buena página y la atención al cliente que me tocó por parte de Isla es espectacular, muy recomendado.

Nore's store
Peru
5 months using the app
DSers replied October 22, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Isak was super fast and kind, and most importantly, efficient in solving the problem with logging into AliExpress and Switch ID. I am very satisfied.

OAS Outdoors
United Kingdom
17 days using the app
DSers replied September 11, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 24, 2023

The support was excellent! I'm new in Dsers and Olivia of the support team helpme to update the pricing rules!!! amazing :

Yoo Gadgets Domésticos
Mexico
8 months using the app
DSers replied June 28, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2023

Easy to use and very helpful. customer service are great and very knowledgeable.

Itsy Bitsy Couture
United States
8 months using the app
DSers replied September 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 7, 2023

Thank you very much for the great help you have given me, you are wonderful and very patient. Thank you very much!

kalucca
Brazil
6 months using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 6, 2023

Love this app, super easy to use, really quick importing with AliExpress, and Eden from customer support was fantastic and helped me fix an issue I was having in seconds. 10/10 app!

Stunnify
United States
5 days using the app
DSers replied September 7, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 8, 2023

Isak demonstrated an outstanding level of customer service, expertly addressing all my inquiries with patience and clarity. His comprehensive assistance was instrumental in resolving my concerns, and he consistently exceeded my expectations throughout our interaction. His dedication and professionalism truly exemplify the high standard of support expected from a top-tier team member.

Toddly
United States
10 months using the app
DSers replied July 9, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 25, 2023

its very very good and Quick help Fast and reliable customer service, highly recommended Thank you very much

mina.store
United States
4 months using the app
DSers replied April 26, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2023

Fui muito bem atendido pela Serin. muito atenciosa maravilha de atendimento, resolveu meu problema me ajudou muito. com muita paciência e atenção.

She Clik
Brazil
About 2 months using the app
DSers replied October 19, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 30, 2023

Eden from Dsers really helped me in full filling my orders and also helped me fix up my shipping process

PowerPulse
United States
2 months using the app
DSers replied July 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team