Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

September 2, 2023

Great Service From Irene
she was very fast and smart!

Richonell
Netherlands
6 months using the app
DSers replied September 3, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 8, 2023

The app is very great and important!
Dsers have one of the best costumer service! Neva attended to me, was attentive and solved my problem in seconds!

weazy
Brazil
3 months using the app
DSers replied May 8, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 4, 2023

Absolutely delighted with Cynthia's exceptional service! She went above and beyond to address my questions and concerns. Her expertise and friendly demeanour made the entire experience a pleasure. Thank you, Cynthia, for your outstanding support – you're a true asset to the team! ⭐⭐⭐⭐⭐

Planet Kind
Australia
9 days using the app
DSers replied October 6, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 30, 2023

Eden from Dsers really helped me in full filling my orders and also helped me fix up my shipping process

PowerPulse
United States
2 months using the app
DSers replied July 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 22, 2023

Great app and improves my business and efficiency, and Selena from customer service was very helpful and got my account going smoothly, really appreciate her help!

Shop Goods House
United States
1 day using the app
DSers replied September 25, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2023

Thank you very much for the great help you have given me, you are wonderful and very patient. Thank you very much!

kalucca
Brazil
6 months using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 22, 2023

muito top me deu uma assistencia que precisa

Dz7 eletronics
Brazil
2 months using the app
DSers replied September 25, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

July 14, 2023

Isak was wonderful! He answered all of my questions with great answers! I had so many and he was very patient! It is great when you get good support when reaching out. Thank you so much again!

Kadessence
United States
18 days using the app
DSers replied July 16, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 9, 2023

I am very impressed of the response time and how fast they have helped me. i relly recommend this plugin for all stores.

AquaPots
Germany
About 2 months using the app
DSers replied June 11, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 1, 2023

Dsers customer service is excellent!!

Taaala
United States
5 months using the app
DSers replied October 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team