Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 25, 2023

I talked to someone named Mia from their support team and she helped me fix my problem. I would really recommend this app.

Shop With Simon
United States
Almost 2 years using the app
DSers replied February 26, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 9, 2022

Usei este app para me ajudar e gostei bastante. Quando tive um problema a atendente Tang me ajudou de forma rápido e paciente. Obrigado!

Inovando Shop
Brazil
Almost 2 years using the app
DSers replied February 9, 2022

Hi Inovando Shop,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 19, 2024

I was assisted by Vivian. Very helpful and responded to my questions quickly. Thank you.

SEND IT TRENDZ
United Kingdom
9 months using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2022

I have been using this application for a while now and I am very happy with it! I contacted the support today to help me with some tasks and advice and I spoke with Colins who was able to respond perfectly to my needs. Reactive and efficient, thank you! The support is just like the application, nothing to complain about!

Bliides
France
Almost 2 years using the app
January 6, 2024

Easy to use and great customer service! Spoke with Selena on an issue I had with my store. She was able to find and fix the issue on her end within minutes. Fast and reliable,

BrassFig
United States
Over 1 year using the app
DSers replied January 15, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2021

I use this app for connecting my Shopify store to AliExpress. It's very very useful and great support from Dsers!

Trend4Tech Officiel
France
Almost 2 years using the app
DSers replied February 3, 2021

Hi Trend4Tech Officiel,

We are happy to learn that DSers is really helpful for you when connecting your Shopify store to AliExpress. DSers will continue working hard to develop our app to further improve users' dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 3, 2022

Merci à Lucy pour son aide précieuse dans la réparation d'un problème de commande ! Le support Dsers est très réactif

buy-more.fr
France
Almost 2 years using the app
DSers replied August 3, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 21, 2023

Had a great experience. Faced an issue and Nephele provided the best support possible. Thank you Nephele.

Vividishop.com
Italy
Almost 2 years using the app
DSers replied February 26, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 13, 2024

Lucy did a great job providing information and resources to help figure out my issue. She was patient, knowledgeable, and very kind. Thank you again for all your help!

CocoaBear Kidswear
United States
Over 1 year using the app
DSers replied February 16, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 30, 2024

I had a great customer service experience with Rita. She reply to my request very quit. She is very professionnal.

New Essension
Canada
6 months using the app
DSers replied March 31, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team