Reviews (27,062)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to streamline the importing and shipping processes, particularly praising its user-friendly interface and seamless integration with AliExpress for easy product handling and bulk ordering. The automation features are noted for significantly reducing administrative tasks, enhancing focus on business growth. Additionally, the advanced order tracking and supplier optimization tools are essential for reliable order fulfillment, keeping customers well-informed. Support is also a major plus, with the team being knowledgeable, patient, and responsive, providing 24/7 assistance via live chat, which helps merchants efficiently navigate setup and troubleshoot issues.
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Olivia is very nice and patient.
She answered all my questions and I understand everything she said.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
tive problema com uma entrega e vivian do atendimento me ajudou muito bem
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Emma helped me resolve a problem with my order very quickly. great employee, thank you!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Irene helped me to solve a little problem. She was very nice and polite, and she answered me very quick. I am very satisfied with her attention!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSERS new update sucks. Is it hard by default to just sort products by created date or whatever options? or at least give the option to sort products.
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Selena was very patient with me and really assisted me in the bets way I could understand and the way she is best at explaining it.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
A huge thank you to Serein for his invaluable assistance and professionalism. Thanks to him, all my issues with Dsers were resolved quickly and efficiently. His patience and expertise are truly commendable. Highly recommended!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Incredible app, thanks to Neva for the fast and accurate answers, really helpful. Really good job thanks !
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Merece todas as estrelas. Atendimento muito bom e eficiente.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Had a question about problems with choosing a delivery against my supplier and Irene helped me within minutes. Good, fast and professional!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team