Reviews (29,852)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

December 4, 2023

Excellent customer service and a very fast response time. Solved my problem fast and effectively. Thank you Lily From DSers!!! :D

Hello Kitty Creations
United States
About 1 month using the app
DSers replied December 7, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 18, 2024

Great thanks to Marshall, who quickly and professionally resolved my issue. It is a pleasure to handle issues like this.

Andras

Ethervale
Sweden
5 months using the app
DSers replied January 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2023

Jully from Dsers was very helpful in assisting me whenever I had issues. Additionally, Jully was also very kind and patient.

baby bout chou
France
4 months using the app
DSers replied November 21, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 24, 2024

very good support service. Thanks a lot

Patrick Lyonnais
Canada
5 months using the app
DSers replied February 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 15, 2024

Adele from Dsers was really fantastic customer support agent - Adele helped all my issues for how to import from aliexpress, how to do the fulfillment orders and how to import the product to shopfiy. Everything very instantly. Adele has a great knowledge and i never experience such a fast customer support service. Great and Fantastic job Adele. I wish everytime you to come as customer support for all my future requirements. Anyways. Many many thanks for your support. God bless. You have to grow lot and very soon.

NimbleWags | Your Pet's Favorite Store
United States
2 days using the app
DSers replied January 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 8, 2023

Sylvia was incredible! Customer service was on point & painless. Thank you Sylvia!!

A U R A T O N E
United States
5 months using the app
DSers replied November 9, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 25, 2024

Isak at Dsers was able to help me to quickly understand why my Printful order was being mapped to Dsers and how to modify my Dsers settings so this doesn't keep happening.

Newport and Sons
United States
5 days using the app
DSers replied January 28, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 3, 2024

I had the most incredible pleasure of dealing with an EXCELLENT customer service agent of yours Named Lucia I had a great experience and was very helpful.
Thank you DSers.

JMB Products
United States
23 days using the app
DSers replied February 4, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 9, 2024

A good app. They helped me with replying in less than 2 minutes. More listener like a friend, I can say. Love it.

Marttup
Canada
22 days using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 13, 2023

Jully is the best customer service person I ever had!

Bébé Reborn
France
Almost 4 years using the app
DSers replied December 14, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team