Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 7, 2024

Rita provided top notch support. 5 stars all day long!

Brewtoria Coffee
United States
Over 1 year using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited June 16, 2022

Excelente plataforma! estou muito satisfeito com o serviço prestado! Impressionante com o atendente Alen fez todo esforço para resolver o meu problema e foi muito atencioso e explicou passo a passo para resolução do problema. Recomendo o uso da plataforma!

GELL IMPORTS
Brazil
Almost 2 years using the app
June 17, 2022

I had a problem with my first order. I needed help and Colins did a great job to help me find out a solution. Thank you.

Zennius
Belgium
Almost 2 years using the app
DSers replied June 22, 2022

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 24, 2023

I spoke to Krystal and she was helpful in helping me understand how shipping works in DSers. She broke the process down for to paying and made it clear what I had to do. Thanks!

Nedoxa
United Kingdom
Almost 2 years using the app
DSers replied February 26, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 8, 2021

Colins, you gave me an amazing support. Thank you very much for your effective work. Intelligent person,.

Front Led
Switzerland
Almost 2 years using the app
DSers replied November 8, 2021

Hi Front Led,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 19, 2022

Great support! I recommend it. Simple and effective, They are here to help you even you stress out. Thanks.

BONI-TREND
France
Almost 2 years using the app
DSers replied February 20, 2022

Hi BONI-TREND,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2021

Tive uma dúvida com o cancelamento de pedidos no app DSER, o suporte da Stephanie foi incrível. Foi rápido e eficiente. Parabéns pelo atendimento, NOTA 10

Empodera Você Mulher, dona de Si!
Brazil
Almost 2 years using the app
DSers replied December 28, 2021

Hi Empodera Você Mulher, dona de Si!,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 5, 2021

Great app and great support team. I contacted the support team through messenger and Zark helped me perfectly !

Dorlotons
France
Almost 2 years using the app
DSers replied August 5, 2021

Hi Dorlotons,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

October 26, 2022

I came through to Olivia today and I have to say she was exceptional with getting my store migrated over to DSers. I haven't been on my store in several months due to unforeseen circumstances but I'm back and ready to go again. She managed to guide me and sort the account out in no time. A very awesome advisor and very through at her job and definitely deserves a 5* rating... Thanks again Olivia....

DESIRE TRAVEL STORE
United Kingdom
Almost 2 years using the app
DSers replied October 28, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 12, 2022

I use D'sers because it enables me to efficiently manage their orders and quickly source products from Aliexpress' massive catalog. Really, I do like how it works. When sourcing goods on DSers as opposed to the Aliexpress platform, you can cut your time spent by 90%. And team's have a great customer services, always do best

Catseven store
United States
Almost 2 years using the app
DSers replied October 12, 2022

Hi,

We really appreciate your review of DSers about our features and customer service. It is our honor that DSers can help you with dropshipping! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team