Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 25, 2022

I received an incredible help from Emma! She was very nice and helpful!
Thank you so much Emma, you saved me here!

ShopyCom
Brazil
Time spent using app: About 1 month
DSers replied July 25, 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!

DSers Team

July 25, 2022

I am new to this app and needed help for setting up. Catalina was super duper helpful, friendly and patience to solve all my enquires and concerns. Thank you so much Catalina, Really appreciated your help! All the best <3

corgis delights
Australia
Time spent using app: About 16 hours
DSers replied July 25, 2022

Hi there!
Thank you for highlighting our support team member in your honest review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 25, 2022

Dsers is great for drop shipping. Customer service is very helpful. To the point, we resolved my issue & Tiffany was very professional and knew exactly how to fix my situation. I learned how to properly fulfill an order along the way. Thanks once again.

Full Line Clothing
United States
Time spent using app: 2 months
DSers replied July 25, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.

We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 25, 2022

The dsers app are wonderful, i'm brazilian and i use the app for process orders to aliexpress are fast and smart

Hazeelbra
Brazil
Time spent using app: About 2 months
DSers replied July 25, 2022

Hi,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 25, 2022

Emma managed to solve my problem!!!! Very friendly and very efficient!!!!!! Thank you so much Emma!!

Brinquedori
Brazil
Time spent using app: 5 months
DSers replied July 25, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2022

Great service! Quick, friendly and to the point that helped me a lot . Thank you Tiffany you definitely made my day!

AriaD. Style
United States
Time spent using app: 6 months
DSers replied July 25, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 25, 2022

O melhor suporte sem dúvidas, sempre que preciso me auxiliam de forma rápida e eficaz, recomendo demais o DSers

VS Beauty Store
Brazil
Time spent using app: Over 1 year
DSers replied July 25, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2022

Dsers Customer Service is excellent. Clary from support team has been impeccable, fast, professional and very friendly. She solved my technical issues in a few minutes and gave me some helpful tips on how to manage them in the future. Absolutely recommended.

Crazy Shark Slippers
Italy
Time spent using app: 4 months
DSers replied July 25, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2022

J'ai eu un problème de synchronisation, impossible de corriger moi même. j'ai du donc contacté Catalina qui s'occupe du service qui ma apporté une aide précieuse et corrigé mon soucis.

Mon Porte Savon
France
Time spent using app: 28 days
DSers replied July 25, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2022

Very Helpful. They sorted my problem and redirected me to the right person. Very happy. Thank you :)

Jana's Dresses
Spain
Time spent using app: About 1 month
DSers replied July 25, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team