Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

Edited May 19, 2021

Wow... ok.. this is the shiiiiiit. SUCH a time saver. Makes scaling your store easy with so much automation in their software. But what's even better than the great app? unreal support. when something happens they are there to help you out 24/7

SurroundScape
United States
Over 1 year using the app
DSers replied April 13, 2021

Hi SurroundScape,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Wendy have been the best worker. Has solve all my problems and has helped me a lot. Thanks for your patience and your time.

CONSOLAS RETRO CLASSIC
Spain
6 months using the app
DSers replied March 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 28, 2022

Atendente Villanellemuito, muito rapido e eficiente resolveu o meu problema em minutos, ótomo atendimento nota 10!!!

lupam-imports
Brazil
Over 1 year using the app
May 31, 2022

Atendimento muito bom, rápido, preciso. A atendente Jenny foi muito atenciosa. .>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Via Martina Home & Decor
Brazil
Over 1 year using the app
DSers replied May 31, 2022

Hello Via Martina Home & Decor,

Jenny will be happy to hear about that!
Thanks a lot for your comment and have a great day :)

April 5, 2024

Sylvia helped me out with issues regarding being overcharged on shipping. Very professional and patient.

Spruka
United States
4 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 8, 2021

super application it's sebastian who took care of me on facebook and he answered very well to my request nothing to say!

ELVNFIT
France
Over 1 year using the app
DSers replied October 8, 2021

Hi ELVNFIT,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

August 20, 2023

My agent was very knowledgeable and was able to help to get my products connected and shipped out. I never knew that I could get help like this I have been struggling in my own for a while I’m very grateful

Cutest kids
United States
Over 1 year using the app
DSers replied August 21, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 5, 2024

First I want to thank Dsers for going above and beyond to have live support 24/7. I was not able to figure out the issue with my store and I reached out and agent Olivia saved the day, the agent made sure I had the support I needed so patient, polite and worked with me for hours Oliva you are the best. Thank you so much

K&C Fash Boutique
Canada
4 months using the app
DSers replied April 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 12, 2024

Aroura and Celia were great help today from the DSers support team. Celia brought me to finish line that helped completely solve my problem! I’m so thankful for your prompt and effective information that resulted in my stressful situation being quickly resolved! VERY grateful for Shopify’s AMAZING customer service!

Resselo
United States
10 days using the app
DSers replied May 13, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 24, 2021

A big thank you to jessica for being efficient, quick and very friendly. She was able to provide me with the solution and place my orders for me :)

Rivolve
France
Over 1 year using the app