Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

August 23, 2022

I just opened my store recently and had a technical issue and other technical questions ended up contacting DSers Help center. Wang helped me patiently to resolve all issues quickly. The customer experience was exceptional and definitely a 5 Gold Stars. Thank you very much.

CatnCool
Canada
Over 1 year using the app
DSers replied August 24, 2022

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 3, 2023

Very pleasant and most importantly fast technical support
Special thanks to Jessica from DSers you are super!

ruslanaleksutov
Spain
Over 1 year using the app
DSers replied January 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 11, 2021

Excelente servicio prestado por Amelia. Muy atenta y amable. Me soluciono el problema en unos minutos.

CreatingPictures
Spain
Over 1 year using the app
DSers replied November 12, 2021

Hi CreatingPictures,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 19, 2021

Atendimento rápido e fácil. Foi simples entrar em contato e recebi a resposta que gostaria.
Estou satisfeita.

Maria Blu
Brazil
Over 1 year using the app
DSers replied October 19, 2021

Hi Maria Blu,

We are glad to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2022

Sempre usei Dsers em todas as lojas, é um aplicativo extremamente útil e eficaz. O atendimento prestado por eles é excepcional toda vez que preciso de algo. Recomendo sempre.

FOZOCO
Brazil
Over 1 year using the app
February 6, 2023

actually , i faced some difficulties when i started to use the app.then i chat with the support team and i precisely talk about "tracy" who provided me with amazing assistance and great support . thank you tracy for your appreciated assistance.
now because of you i find it so easy to deal with this app.

ALMAGANDA
United Kingdom
Over 1 year using the app
DSers replied February 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 21, 2024

excelente atendimento, rápido e claro, amei.

LojaElectron
Brazil
About 2 months using the app
DSers replied April 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 14, 2021

Kristal à été très gentille et m'as beaucoup aidé. Merci beaucoup . J'ai eu les réponses à mes questions

Maribelle
France
Over 1 year using the app
DSers replied April 14, 2021

Hi Maribelle,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to answer any questions you have. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 27, 2024

Excellent service and excellent communication skills, highly recommended also Lucy is a great person to work with

Fab Daily Deal
United States
6 months using the app
DSers replied March 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 29, 2021

Fonctionne très bien, pas de bug et le support très réactif sur Facebook Messenger ! Je recommande :)

MANYVA
France
Over 1 year using the app
DSers replied January 31, 2021

Hi MANYVA,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Happy dropshipping with DSers!

DSers Team