Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 5, 2024

Passando pra dar os parabéns pro Suporte do Dsers-AliExpress Dropishipping Partner em especial a "SHERRY" que me atendeu com rapidez e solucionou o problema em segundos. Estou muito grata pelo seu atendimento nota 10000000000000.

BARBECUEIMPERIAL
Brazil
11 months using the app
DSers replied March 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 22, 2023

I'm writing this review to express my gratitude to Blanca for her outstanding service and generous assistance in addressing a concern with DSers. Throughout the process, she demonstrated exceptional kindness and patience. Blanca, your invaluable assistance is truly appreciated. Thank you.

RAPHINO
Singapore
Over 1 year using the app
DSers replied January 3, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 11, 2024

Descrição do Excelente Atendimento da Colaboradora Jenny do Dsers:
Jenny: Sinônimo de excelência no atendimento ao cliente no Dsers! Sua dedicação e profissionalismo transparecem em cada interação, proporcionando uma experiência memorável para todos.

raviva.com.br
Brazil
10 months using the app
DSers replied March 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 23, 2022

I just opened my store recently and had a technical issue and other technical questions ended up contacting DSers Help center. Wang helped me patiently to resolve all issues quickly. The customer experience was exceptional and definitely a 5 Gold Stars. Thank you very much.

CatnCool
Canada
Over 1 year using the app
DSers replied August 24, 2022

Hi,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 3, 2023

Very pleasant and most importantly fast technical support
Special thanks to Jessica from DSers you are super!

ruslanaleksutov
Spain
Over 1 year using the app
DSers replied January 3, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 19, 2021

Atendimento rápido e fácil. Foi simples entrar em contato e recebi a resposta que gostaria.
Estou satisfeita.

Maria Blu
Brazil
Over 1 year using the app
DSers replied October 19, 2021

Hi Maria Blu,

We are glad to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 3, 2022

Sempre usei Dsers em todas as lojas, é um aplicativo extremamente útil e eficaz. O atendimento prestado por eles é excepcional toda vez que preciso de algo. Recomendo sempre.

FOZOCO
Brazil
Over 1 year using the app
November 11, 2021

Excelente servicio prestado por Amelia. Muy atenta y amable. Me soluciono el problema en unos minutos.

CreatingPictures
Spain
Over 1 year using the app
DSers replied November 12, 2021

Hi CreatingPictures,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 6, 2023

actually , i faced some difficulties when i started to use the app.then i chat with the support team and i precisely talk about "tracy" who provided me with amazing assistance and great support . thank you tracy for your appreciated assistance.
now because of you i find it so easy to deal with this app.

ALMAGANDA
United Kingdom
Over 1 year using the app
DSers replied February 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 21, 2024

excelente atendimento, rápido e claro, amei.

LojaElectron
Brazil
About 2 months using the app
DSers replied April 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team