Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

Edited March 23, 2023

Great app for Aliexpress/Shopify. Only thing missing is the ability to fully automate orders, so that you don't have to fulfill them yourself. Serein provided good customer service and helped me with my problems.

FlagNation.net
Sweden
Over 1 year using the app
DSers replied March 27, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 27, 2024

The support service is absolutely amazing and they always try as much as they can to help you.
Thank you so much Olivia and Alice for helping me out today.❤️

superior-experience
United States
6 months using the app
DSers replied March 28, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited November 8, 2021

very good job with Jessica, dsers performing well now, great support .........................................

BRICOFRANCE
France
Over 1 year using the app
DSers replied February 22, 2021

Hi BRICOFRANCE,

We really appreciate your review of our app and customer service. We are always here to provide everything we can. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 26, 2022

Had a problem with my AliExpress account, Joy helped me solved it quick and was very nice to me! Thanks! :)

POLYRT. WORLDWIDE.
Netherlands
Over 1 year using the app
DSers replied October 28, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 8, 2023

Emma helped me a lot! I needed to reconfigure my store and redo my setup.
Very helpful and friendly.
Excellent experience.

Baby Hype
Brazil
Over 1 year using the app
DSers replied March 10, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 25, 2024

Excelente apoio do suporte técnico

SualojaPontocom
Brazil
About 1 month using the app
DSers replied April 27, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 19, 2024

very satisfied with the quality of service.
I especially thank "Isla" for the quick response and helping me solve my problem

My Store
Kyrgyzstan
2 months using the app
DSers replied April 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 21, 2021

Thank you Jesse for your help ! Thank you Jesse for your help ! Thank you Jesse for your help ! Thank you Jesse for your help !

Prosuly
Switzerland
Over 1 year using the app
DSers replied January 21, 2021

Hi Prosuly,

We are thrilled to see your comment on our customer service. Jesse and our customer service team are always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 26, 2023

Thank you very mutch "Emma"... you solve all my DSers problems today! :)

Lunawo
Germany
Over 1 year using the app
DSers replied October 28, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 13, 2022

Great Support from Zoe, prompt response, friendly and accurate. message right from messenger and got a response almost immediately.

3Thirty3 Custom Apparel
Canada
Over 1 year using the app
DSers replied October 13, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team