Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 13, 2022

Great Support from Zoe, prompt response, friendly and accurate. message right from messenger and got a response almost immediately.

3Thirty3 Custom Apparel
Canada
Over 1 year using the app
DSers replied October 13, 2022

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 28, 2021

Gostei bastante, do suporte do Niki. tirou das as minhas dúvidas, parabéns; thank you
thank you
thank you

dbofertas
Brazil
Over 1 year using the app
DSers replied October 13, 2021

Hi dbofertas,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 11, 2021

Jessica from the support service help me alot ! This is by far the most responsive support for an app i've seen.

Lance-pierres.fr
France
Over 1 year using the app
DSers replied August 11, 2021

Hi Lance-pierres.fr,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

April 17, 2023

Sylvia was great in helping me get my order completed. She was nice and very very knowledgable! I really appreciated her service!

ajhealthandwellnessshop
United States
Over 1 year using the app
DSers replied April 18, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 15, 2022

I was trying to setup my account today with bundled products and I ran into some issues. I got on chat with support and they were able to resolve my issues immediately! Chat was available right away and they helped me see what I messed up and get it corrected. I recommend DEsers from the support alone. The quality product is an added bonus!

Trail Wolf Hiking
United States
Over 1 year using the app
DSers replied November 16, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 3, 2023

L'assistante Myra est super rapide et efficace , elle s'est montrée patiente et pédagogue je suis content !

Mon radio réveil
France
Over 1 year using the app
DSers replied March 6, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 28, 2022

Jenny was an absolute gem in helping solve two of my issues. She spent well over an hour with me as I worked through them. Way to go. Thank you :)

VenomEyez Accessories
United States
Over 1 year using the app
DSers replied August 29, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Talked to Isak about all my issues with the fulfillment issues and he solved everything! Very satisfied with the customer service.

USAPride
United States
8 months using the app
DSers replied March 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 17, 2022

Excellent support from Bit and DSers! I even got support for Shopify, which isn't their product, but was a tremendous help! Thanks again!

Freestyle Footwear
United States
Over 1 year using the app
August 7, 2021

Villanelle was awesome!!! She helped me get something on DSERS and did it in a timely manner! A+ service!

Clamarly
United States
Over 1 year using the app
DSers replied August 8, 2021

Hi Clamarly,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team