Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 5, 2022

J'ai fais intervenir le support DSers, très réactif, proffessionnel, les 2 blocages rencontrer ont étaient traiter rapidement efficacement. J'aime travailler avec DSers, je recommande vivement. Merci DSers

ACTION'FIThome
France
Over 1 year using the app
DSers replied December 6, 2022

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 22, 2023

I stumbled on my very first order and only part of it was sent out - so of course I panicked. Alicia was super helpful and patient with me, fixed the issue, and even offered advice and a video on how I could avoid making the same mistake with my next orders. It was a pleasant learning experience and eased my fears about being able to take care of my customers going forward. Thank you so much!

Kadybugz, LLC
United States
Over 1 year using the app
DSers replied June 27, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 3, 2022

A atendente Sofia do "Dsers" é sensacional, em apenas 2 minutos conseguiu me ajudar. Muito Obrigado!

Pepe Atacado e Varejo
Brazil
Over 1 year using the app
DSers replied August 4, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 30, 2022

Very nice and professional support from Emma. Thank you, the problem was solved in minutes. Thank you!

WILDHAWK
Germany
Over 1 year using the app
February 26, 2024

Rin, was very helpful, polite and efficient in his work. He helped me a lot!

Zatty Kids
Portugal
12 months using the app
DSers replied February 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 14, 2021

Je tiens à remercier Colins du service client qui a fait du très bon boulot.
Cette app est superbe et facile à utiliser.

Boutique Peaky Blinders
France
Over 1 year using the app
DSers replied December 14, 2021

Hi Boutique Peaky Blinders,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 29, 2024

Adele was really helpful and nice, happy to answer professionally all my questions and calm my worries. :))

Allpawsplay
United Kingdom
Over 1 year using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 9, 2024

I had a customer service representative who when I reached out, got back to me within seconds. Her name was Rita. She helped me quickly and completely and assured me that everything was fine now. I'm very happy with her assistance.

Chantel
United States
13 days using the app
DSers replied May 12, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 8, 2021

Great app! Very simple to use and powerfull. I love the fact that the support is 24/7, it's very usefull when you need a reply fast.

Produits-Favoris
France
Over 1 year using the app
DSers replied April 8, 2021

Hi Produits-Favoris,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited January 21, 2023

Thanks for the support member Clary for great help. Very kind and helpful. I got my first order and she helped me our throughout the process. Thanks a lot

magixgifts
United Kingdom
Over 1 year using the app
DSers replied November 12, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team