Reviews (27,062)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline the importing and shipping processes, particularly praising its user-friendly interface and seamless integration with AliExpress for easy product handling and bulk ordering. The automation features are noted for significantly reducing administrative tasks, enhancing focus on business growth. Additionally, the advanced order tracking and supplier optimization tools are essential for reliable order fulfillment, keeping customers well-informed. Support is also a major plus, with the team being knowledgeable, patient, and responsive, providing 24/7 assistance via live chat, which helps merchants efficiently navigate setup and troubleshoot issues.

February 3, 2024

Lucy Very good support

GrillWind
Germany
2 days using the app
DSers replied February 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 5, 2023

Krystal was very helpful and provided great communication.

BrightExerfit
United States
3 months using the app
DSers replied September 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 11, 2023

Excellent communication, like it and recommend it !

Matutina-Chic
France
About 1 year using the app
DSers replied October 12, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 8, 2023

great helpful representative

Ally’s Wig Shoppe
United States
About 2 years using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2023

Via has helped so much and really quickly!

Mooze
United States
3 months using the app
DSers replied September 6, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 14, 2023

nice service

Corner Ease
United Kingdom
5 months using the app
DSers replied December 17, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Edited January 29, 2024

Fui atendido pela Holly hoje, estava muito preocupado, ela me ajudou demais a resolver totalmente o meu problema, ela é nota 1000, parabéns Holly você foi simplesmente demais, deixo aqui meu sincero e agradecimento e o meu muito, muito obrigado mesmo por tudo Holly, valeu demais, um grande abraço!

Shop Online
Brazil
About 1 month using the app
DSers replied January 15, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 24, 2023

Always good service and support.

Happy Silk
Japan
About 2 months using the app
DSers replied November 26, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Jenny is the Top

Astronova.be
Italy
2 days using the app
DSers replied March 24, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 22, 2023

Vivian guided me carefully and patiently. The dsers team did a great job

digirush
United States
About 2 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team