Reviews (27,051)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline the importing and shipping processes, particularly praising its user-friendly interface and seamless integration with AliExpress for easy product handling and bulk ordering. The automation features are noted for significantly reducing administrative tasks, enhancing focus on business growth. Additionally, the advanced order tracking and supplier optimization tools are essential for reliable order fulfillment, keeping customers well-informed. Support is also a major plus, with the team being knowledgeable, patient, and responsive, providing 24/7 assistance via live chat, which helps merchants efficiently navigate setup and troubleshoot issues.

October 16, 2023

Such a nice and sweet person you're!

Eu Piro - Descontos de pirar
Brazil
8 months using the app
DSers replied October 17, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 8, 2023

great helpful representative

Ally’s Wig Shoppe
United States
About 2 years using the app
DSers replied December 11, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2023

Great customer support, Neva was excellent.

The Poster-Verse
Ireland
3 months using the app
DSers replied October 29, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 13, 2023

He recibido una excelente atención de Eden. Las dudas que tenía me las pudo resolver de manera muy eficiente. Es la primera vez que hago una consulta y con mucha alegría recibí las respuestas de una persona real y no de la Inteligencia Artificial que muchas veces utilizan las empresas para atender a sus clientes en las que dan respuestas automáticas muchas veces sin sentido. Muchas gracias.

AlienDrone
Paraguay
6 months using the app
DSers replied November 15, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 17, 2023

Sherry, obrigado pela atenção, educação e gentileza. Respondeu prontamente todas minhas dúvidas e me orientou de forma muito didatica.

Amey
Brazil
Over 1 year using the app
DSers replied November 19, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

November 10, 2023

Serein is the best problem solver ! Thank you!

ZenSandsDecor
Lithuania
About 2 months using the app
DSers replied November 12, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2023

Hoje pela primeira vez que precisei do atendimento da dsers. Realmente surpreso pela rapidez e disposição em resolver meu problema. Atendente, Una, super atenciosa, mandava passo a passo do que fazer e explicava o porquê de fazer. Assim, conseguia além de resolver o problema, entender onde errei para não errar novamente.
Parabéns á toda equipe!

Motorforte45
Brazil
4 months using the app
DSers replied September 6, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 28, 2023

the attendant Tiffany was very attentive and helpful in solving a very complicated problem, she spared no effort and stayed practically the whole day to solve it, giving me her full attention and responding very quickly, and I could give it 5 stars 100x

natasha loba
Brazil
9 days using the app
DSers replied August 31, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 29, 2023

5 Stars support! Thank you.

ViniPox
France
3 months using the app
DSers replied October 3, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 1, 2023

Excelente atendimento! A plataforma do Dsres me ajuda muito juntamente com a Shopify e ter um suporte prestativo e atencioso é fundamental.

By Wolf
Brazil
5 months using the app
DSers replied August 2, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team