Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

July 31, 2023

atendimento via chat exelente obrigado, otima extençao para ser utilizado no dropshipping realizei minha primeira venda hoje e tive alguns problemas que foram rapidamente solucionados

Embale Bem
Brazil
5 months using the app
DSers replied August 1, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 6, 2023

Precisei de um suporte do pessoal da dsers em um domingo e mesmo assim o atendente Lennon foi super atencioso e me ajudou a resolver minhas dúvidas.

Super E-commerce
Brazil
9 months using the app
DSers replied August 7, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 1, 2023

J'ai eu un échange avec Cynthia pour un problème de transfert de Dsers vers Shopify, elle m'a réglé le problème en 3 minutes. Très efficace et très gentille. Merci pour votre aide.

LOVELOVECATS
France
3 months using the app
DSers replied August 2, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 19, 2023

ausgezeichnet! sofortige lösung für ein schwerwiegenedes problem, das war wie ein 6er im lotto, danke!!!!!!!!!!

Myleyra
Germany
About 1 month using the app
DSers replied October 22, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 23, 2023

MEU POBLEMA FOI RESOLVIDO EM POUCO TEMPO MUITO SATISFEITA NOTA MIL.

Loja Luna Brasil
Brazil
3 months using the app
DSers replied September 25, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 11, 2023

Gostaria de deixar minha mensagem em relação ao atendimento do atendente Neva, que atendimento excelente, super atenciosa, explicando passo a passo, via print, totalmente intuitivo e ajudando a solucionar minhas duvidas em questão de pouco tempo, parabéns pelo excelente trabalho e que continue assim, empenhada em ajudar o próximo, você é boa no que faz, parabéns!

Exp Ecommerce
Brazil
About 2 months using the app
DSers replied June 11, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2023

Sempre com muita atenção e prestação de serviço ativo e eficaz. Gosto do Dsers! Estou usado e recomendo atendente muito atenciosa por nome de "Via" Obrigado pela gentileza!!!

MANOTENDTUDO
Brazil
11 months using the app
DSers replied July 26, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 15, 2023

gostei muuitooo do atendimento da bruna! essa plataforma é top! recomendooo muito mesmo, atendimento rapido

Baronesa Girl
Brazil
4 months using the app
DSers replied August 16, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2023

ca était cool avec un service client efficace qui répond efficacement sans durée d'attente , je vous le recommande

Marquethub
France
About 2 months using the app
DSers replied July 3, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 13, 2023

J'ai bien aimé le service proposé par Isak

onoira
Canada
9 months using the app
DSers replied May 14, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team