DSers‑AliExpress Dropshipping , 24,868 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are highly praised. The free unlimited plan is particularly beneficial for those on a budget. The 24/7 customer support team is commended for their promptness and dedication. The live chat feature is noted for its quick response and problem-solving efficiency.
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Recebi uma notificação que o app estava indisponivel e que não estava funcionando corretamente. Então desinstalei-o e instalei novamente, assim que fiz perdi todos os meus produtos já sincronizados... O suporte não responde e muito menos avisaram da consequência de assustar os usuários desse aplicativo !! Demorei meses para sincronizar todos os produtos e os perdi em questão de segundos! Nota 0 sem mais
Hello,
We apologize for the issue you met. The notification is misleading, as you can use DSers normally. Our customer service team will contact you to fix this and make sure you can keep placing your orders normally!
DSers team,
Acabei de ser atendido por Zoe, parabéns mesmo por sua eficiência e um trabalho muito bem feito, supriu minha necessidade com muita destreza.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Hola buenas tarde les escribo para comunicarle que estoy teniendo inconveniente para vincular dsers con aliexpress.. me sale un error me envia a alibaba. espero una repuesta pronta
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Arwen m'a été très utile. C'est une application facile à utiliser de toute façon. Arwen m'a aidé à comprendre comment synchroniser Dsers à aliexpress . Il l'a fait via la messagerie Facebook et a répondu directement à mes questions un dimanche après midi ! Super sympa. Je recommande, merci Arwen
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Le doy una calificación de 5 estrellas, he sido atendido muy rapido y el problema a sido solucionado a toda velocidad, doy gracias a Eden por su buena atención. Recomiendo esta app, un servicio de 10
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
great experiencie
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Mon problème a été résolu assez vite. c'était assez simple tout compte fait. surtout quand on sais ou il faut aller. Merci
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Eu tive um atendimento muito eficiente e muito rápido, a(o) atendente “Arwen” fez um trabalho ótimo no seu atendimento
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Atendimento rápido, gentil e com excelência! Fiquei muito satisfeito e feliz com o resultado final.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Procurei ajuda no chat DSers e a atendente, Sra. Eden, me atendeu com qualidade, educação e total conhecimento do produto. Fui atendido muito bem, problema solucionado. Parabéns!! Nota 10!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team