Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

Edited December 27, 2021

Mir gefällt die App sehr. Der Kundensupport ist Top, danke an Krystal, die mir schnell und unkompliziert geholfen hat.
Support Team ist Top

SmartiStore
Germany
About 1 year using the app
DSers replied November 15, 2021

Hi SmartiStore,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

September 22, 2023

Great service i really recommended , they have an amazing customer service they will get your issue solved in a minute , Big thanks for Sherry to help me out today to solve my issue i really appreciate it ❤

Zoorie
Egypt
4 months using the app
DSers replied September 25, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited March 22, 2023

The customer service is excellent, Irene was very patient and knowledgeable with me while helping me.

Sorts
Australia
About 1 year using the app
DSers replied March 23, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 9, 2020

Integration of this is amazing to fulfil orders almost passively! Dedicated support blogs also help users resolve their problems. One thing I would add is fulfilment of AliBaba website as well!

Our Playmat
Australia
About 1 year using the app
September 23, 2023

I want to express my gratitude to Arwen for her quick, friendly, and informative assistance in swiftly solving my problem. Thank you, Arwen!

ROSÂTRE
United Kingdom
4 months using the app
DSers replied September 25, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2021

Great support from Zark, i needed some help and he responded quickly :) thanks again, i recommand to use this app

Acupratic
France
About 1 year using the app
DSers replied August 9, 2021

Hi Acupratic,

We are happy that you enjoy dropshipping with DSers. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 9, 2022

Just contacted customer service and Jessica was a star! Fixed our problem very quickly. Kind, friendly service. Very helpful. Above and beyond our expectations!

Rise Archery
Canada
About 1 year using the app
August 29, 2023

Una, my agent was very helpful and patient with all my questions. Thank you, Una. You were a great agent.

Orthoflex
United States
8 months using the app
DSers replied August 31, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 27, 2022

Asked a question via messenger later in the evening. Within minutes response and immediately helped well. Very satisfied with this service!

Good For You
Netherlands
About 1 year using the app
DSers replied June 28, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited January 30, 2023

Ola gostaria de agradece a Via pelo suporte que me deu. me ajudo de mais. tava com um problema de conta suspenda da aliexpress e ela ajudo eu muda. bem rapido e simpatica gostei obrigado

Nisbel | Loja dos Sonhos
Brazil
About 1 year using the app
DSers replied October 31, 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team