Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

June 23, 2023

sou brasileiro, e tive simplesmente o melhor suporte da minha vida, parabéns, tirou todas minha duvidas , o melhor de tudo que foi no meu idioma. parabéns DSER S2.

SR.Descontos
Brazil
About 2 months using the app
DSers replied June 27, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2023

Merci Isak pour ton aide cruciale :)

AirBeatPro
France
4 months using the app
DSers replied October 30, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2023

J'utilise l'application depuis des années et toujours un service client de qualité et au top !

Klox Clean
France
About 2 months using the app
DSers replied October 3, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

October 26, 2023

Parfait. Sylvia a su régler mon problème et a été a l'écoute. Je recommande

SilentWave
France
5 months using the app
DSers replied October 28, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 23, 2023

Lena foi extremamente gentil e atenciosa no atendimento, além de precisa e rápida na condução e resolução do meu problema. Parabéns!!!!

Mariahzinha
Brazil
4 months using the app
DSers replied May 23, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 9, 2023

Service client très efficace

Full-BodyFit
France
2 months using the app
DSers replied September 11, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 5, 2023

Hoje precisei de suporte, e fui atendida pelo Lucas. Quando falamos em produtos da internet sempre ficamos receosos sobre como seremos atendidos, mas neste caso fui prontamente atendida e todas as dúvidas sanadas. O atendente não mediu esforços me enviando imagens, prints até que eu entendesse como deveria executar o processo. Atendimento 5 estrelas. Obrigada!

Melhor Compra Official
Brazil
About 1 month using the app
DSers replied July 6, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 4, 2023

atendimento perfeito, paciente, atenciosa, realmente so posso elogias, parabens dsers por ter alguem assim no quadro de funcionarios de voces.

Shophelpfit
Brazil
About 2 months using the app
DSers replied November 5, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 12, 2023

Fui Atendido pelo operador da shopify
Nome Rafael, foi ágil, explicativo, paciente e demonstrou conhecimento em resolver meu problema.
Parabéns
Saio extremamente satisfeito com o atendimento

MarCa Shop
Brazil
7 months using the app
DSers replied June 12, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 16, 2023

Excelente servicio que me brindaron por parte de las personas que me atendieron el dia de hoy con mi duda me guiaron paso a paso y con mucha paciencia contestaron todas mis preguntas ya que soy nueva en esta plataforma y muchas gracia a Alicia y a Neva por su exclente atención.

Inspector Gadget Mx
Mexico
About 7 hours using the app
DSers replied October 17, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team