Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

May 25, 2023

gercekten tesekkur ederım cok ıyı bır uygulama ve yardımcılar cok ıyı ılgılı cok tesekkur ederım. Bütün sorunlarımı tek tek yardımcı olarak cozduler özellikle Olivia çok başarılı teşekkür ederim dsers ekibi

ayas5.00
United Kingdom
4 months using the app
DSers replied May 25, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 10, 2023

Jenny a été très réactive et m'a beaucoup aidé dans la configuration de ma boutique. Ses explications étaient claires et détaillées, et elle a même fourni des captures d'écran pour faciliter la compréhension. Je vous remercie énormément !

Glowteeth
France
4 months using the app
DSers replied May 10, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 5, 2023

Muy buena atencion al cliente

Paula Salamanca
Spain
4 days using the app
DSers replied October 6, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 21, 2023

Zoe es una asistente excelente, resolvió mi problema rápidamente y de forma muy eficaz, muchas gracias.

Anbshop
Spain
4 months using the app
DSers replied May 21, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 7, 2023

Excelente atención! Amable y oportuno..

El agente es bastante profesional y da excelente servicio!

Galeria Creativa
Mexico
About 2 months using the app
DSers replied August 8, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 28, 2023

Sinceramente se você sabe criar um app cria um por favor porque esse Desrs não presta alem do suporte sem ruim, a plataforma é toda confusa. dou zero não indico pra ninguem

Influence Shop
Brazil
About 1 month using the app
DSers replied May 29, 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

July 10, 2023

Irene hat mir sehr schnell und gut geholfen! Immer wieder gerne Irene danke für die Hilfe
Sehr freundlich und aufrichtiger Kontakt ☺️

Wildtopia
Germany
3 months using the app
DSers replied July 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 5, 2023

Neva é uma excelente profissional
Deixo aqui minha gratidão e a avaliação é nota 1000

Parabéns Neva

H.M.E Store
Brazil
3 months using the app
DSers replied June 6, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 9, 2023

Aplicativo recomendado com ajuda da Zoe você tem as suas dúvidas esclarecidas brevemente com um ótimo atendimento

Eduardo Store
Portugal
3 months using the app
DSers replied June 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 27, 2023

Ótimo atendimento! mto simpaticos e àgeis!!! parabéns pelo atendimento!!!

Ótimo atendimento! mto simpaticos e àgeis!!! parabéns pelo atendimento!!!

SmartShield
Brazil
3 months using the app
DSers replied May 2, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team