DSers‑AliExpress Dropshipping , 24,562 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.
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Had some problems with product quantity amounts and being unable to be fulfilled I contacted support and Ralla Helped me out and gave me all the answers I needed! Even went beyond giving me more information. Thank you Ralla, helped me out big time.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Had an issue linking variants to a product line - Chrissy was an amazing help and i learnt a lot - all fixed and running great
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Vivian, and I must say, the experience was nothing short of exceptional. Vivian's promptness in addressing my inquiries was truly remarkable. From the moment I reached out with my questions, Vivian wasted no time in providing thorough and insightful responses, ensuring that I received the information I needed in a timely manner.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
sandy really help me out BIG time!!! thank you so much for taking your time to make sure i fix my issue... thanks alot
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Thanks to Lily for helping resolve an issue with an item that was deleted from store but had fulfilled for the customer. She was quick to reach out to help resolve the issue.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
With DSers you can never get it wrong!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Raphael, one of the easiest people to talk to, guided me through everything I needed. Nothing was an issue to him and he explained everything perfectly, Ive just started this whole process and made it very simple to understand. Lovey person.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Muito Obrigado pelo suporte querida Alicia com o passo a passo com paciência ajustando as configurações do sistema. Nota 11.
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Thank you very much for your support dear Alicia with the step by step adjustment of the system settings. Note 11.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Support agent Chris was fast, friendly and knew the answer to my problem of the search function on the My Product and Import List pages not being able to find many of my products. The solution he offered the first time was correct: Clear the cache data in my browser. I did that and all is well. Thank you, Chris. I am relatively new to DSers and Shopify and over the past 4 months, I've had to chat with many support agents. Chris was the fastest and most helpful. I especially appreciate the ability to do online chat support, as this is critical to making sure my customers don't have a problem with my store. Unfortunately, many other agents don't know their own product, as I have been given inaccurate and flat out wrong answers. Overall, DSers has been improving their product so it is less problematic.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Very good application, everything is very intuitive!
A big thank you to Olivia for the clarity of her answers, her speed and her courtesy!
I'd definitely recommend this app
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team