Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 11, 2024

Villanelle quickly helped resolve my issue. Very friendly and attentive. I had a positive experience.

Elena Brook
United States
About 1 month using the app
DSers replied March 13, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 18, 2024

lennon helped me out with an issue i was having. The app So far works great!

Glowee Lamp
United States
About 1 month using the app
DSers replied February 19, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 31, 2024

J'aime beaucoup cette application et le service d'aide. C'est la 2ème fois que je contacte le service et je ne suis pas déçue. J'ai une réponse en quelques minutes et qualitative ! Mon problème a été résolu.
Merci

Cook and Fun
France
3 months using the app
DSers replied April 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 10, 2024

The app helps you to handle most everything and the dropshipping service has never been this smooth. I'd recommend it to anyone who wants to try out dropshipping sales, it is just great!

n-keys
France
2 days using the app
DSers replied March 11, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 27, 2024

Fantastic support. Patient and helpful with multiple issues. Thank you!

90s Shades
United States
8 months using the app
DSers replied February 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Lucy provided exceptional customer service. She was prompt, courteous, and went above and beyond to assist me. Her professionalism and helpfulness made my experience seamless and enjoyable.

New Life Nest
Australia
4 months using the app
DSers replied March 11, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 4, 2024

Excellent Service mind "Wendy". She helps customers very well and is calm. I wish there were many employees like this.

ParagonOnlineStore
France
Over 1 year using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 18, 2024

Trully helpful! It's easy to use and maintain! The support is awesome, Lucia helped me when I had trouble and solved it in a minute! I really recommend this app!

PurrPet
Brazil
15 days using the app
DSers replied March 20, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 17, 2024

I love DSers and Blanca was very helpful! She assisted me with my very first order and I am so grateful for it! I'm looking forward to continuing to use DSers and learn more along the way. I feel confident now knowing that I have support whenever I have any kind of concerns. Thank you again Blanca!!❤️

Juel West
United States
About 1 month using the app
DSers replied January 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 15, 2024

Fantastic customer support! Villanelle was friendly, knowledgable and fast!

Pickleball Mall
United States
7 months using the app
DSers replied April 16, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team