Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to selectively lock products, pages, and collections, making it ideal for restricting access to wholesale items or offering special pricing to certain customers. It's praised for its simplicity, flexibility, and the ability to create preview pages and share private content. The support team is also noted for their responsiveness.

January 13, 2022

I was having trouble implementing a feature to my site, so I emailed their support. Wanted to have it fixed by the end of the week, and they had it solved in 1 day. Great support team, the people I was in contact with were very clear and easy to work with.

Aceva CBD
United States
2 days using the app
January 24, 2019

I read some reviews before installing the app. There was some negatives ones but i like to try things for my self. So i downloaded the app and it worked well we decided that we didn't need the app anymore.

Prior to deleting the app it crashed our site. Which caused me to loose sales for the whole day because my developer could not work out what was the issue until i told him that i deleted deleted the easylock app before the site stopped working. He then got to fix the issue by deleted the easy lock codes completely off my site.

RISK SPORT
United Kingdom
25 days using the app
June 9, 2020

Poor support. Had a question and never got an answer. I've waited 7 days with no reply. Try harder at support if you want to charge people for your app.

Skiff Life
United States
20 days using the app
Easy Lockdown Inc replied June 9, 2020

Hello,

We truly apologize for the inconvenience. We respond to all the support requests within 24 hrs (usually 3-4hrs max). I've just double-checked our ticket system (incl. spam folder) and I don't see any request from the email address related to your store or your store domain. Maybe there was some typo in the email address?..

Anyway, if you'll decide to give our app another try our support team will be happy to help and we'll respond to all the requests in a timely manner. You can contact us using the "Get support" link on this page, or by email support@nexusmedia-ua.com.

Thank you,
EasyLockdown team

June 3, 2019

Do not use this app. It crashed my website when I uninstalled. Terrible. I have never had this happen before.

Ohh Hello Michelle
Canada
19 days using the app
Easy Lockdown Inc replied June 4, 2019

I truly apologize for that inconvenience. Our support team tried to reach you by email to help with that issue but no luck. Unfortunately, if you've removed the app and have not disabled locks you've created, that may really cause some issues with your website. We have reminders about that that in the app itself, and also the app automatically sent you a notification about that when you removed it.

Unfortunately, due to app nature, to make locks really safe, the app should add some code to your theme. And due to Shopify API limitations, we technically can't disable locks automatically during the app uninstallation. So it's important to disable your locks before the uninstallation.

If you still have any issues please feel free to contact us by email support@nexusmedia-ua.com and we'll do our best to fix that ASAP.

January 11, 2018

Friendly app and great customer service.

Modo Creative
United Kingdom
About 20 hours using the app
August 1, 2019

Yeap it does exactly what you need, lockdown by region or simply by a password. It starts working in a second

Miami Sport
United States
About 19 hours using the app
August 3, 2017

My old lock down app was no longer supported, so I went on the hunt for a new one -after looking at a few - I found Easylockdown - it does exactly what I need, separate my site into two different ones - a retail and a login access only to a wholesale side. I did have an issue, because I switched store templates, but the support team at easylockdown was quick to get my issue identified, and fixed.
I would highly recommend this very affordable solution.

#Greatapp #greatsupport #bestvalue

Iowa Coffee Roasters
United States
About 17 hours using the app
Edited May 10, 2021

I was using different apps to create a wholesale site for clothing and tried multiple apps during the process eg wholesale all in ones and even other lock apps. EasyLockdown is simple and effective to use for login and wholesale verification. Customer support is also very attentive and responsive. We are currently using 2 apps from this company and love it.

unik Wholesale
United States
About 16 hours using the app
March 9, 2018

Wow what a piece of GARBAGE. After trialling this product to hide one specific collection on my store, I decided it wasn't for me so I removed the app. As soon as I did that however the entire body content within my store disappeared with only my header and footer still showing.

Upon inspecting my code, some code had appeared diverting my content to a locked down easylockdown page. WTF? I never once put a lock anywhere NEAR my main content.

Lucky I'm a developer and I could figure out what went wrong. Too bad if you weren't, I can't imagine how long it would take to get someone to find the problem and get the store back up and online.

This app has left junk code and files all over my store. Who knows what other problems it will cause me now I've tried to remove it.

AVOID AT ALL COSTS!

Cakeville Dev
Australia
13 days using the app
June 25, 2019

Just installed and haven't even created a single lockdown. Entire site is broke. Only showing header and footer. I removed the app according to their instructions and the site still isn't fixed. I am having to use Rewind to install an old theme now which better work. Avoid this app at all costs.

SMOKEA®
United States
13 days using the app