Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy setup, ideal for those with limited technical skills. It effectively restricts access to specific products, pages, or collections, useful for wholesale or members-only areas. The customization options allow merchants to tailor access based on customer tags. The support team is noted for their quick and efficient problem-solving. Additionally, the app is recognized for its reliability and cost-effectiveness, enhancing site management and customer segmentation.
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Amazing app and does exactly what you want it to do! Highly recommended!
**Used for private sale to newsletter subscribers only - this is the best solution out there to create a password protected product**
非ログインのアカウントに対して閲覧制限を設ける機能が、このアプリにしかなかったので助かりました。
最初に、希望する機能に至らなかったですが、アプリの不具合だったようでサポートも早いレスポンスで対応いただいてよかったです。
We are a wholesaler, and the Easy Lockdown team helped us set up our integration to suppress all pricing to site visitors and password lock our pricing page
Fast, patient and helpful customer service
Thank you
Hello,
Thank you for the feedback on 'EasyLockdown - Wholesale Locks'! It's sweet to know that our apps help people to run businesses. We appreciate your warm words about the support team.
We're here 24/7 if you need further assistance or have more questions.
Sincerely,
The Nexusmedia Team.
App seemed like it could give me the functionality I needed so I decided to add it and try it out. It didn't work exactly how I wanted but I reached out to the support team and they made adjustments for me same day! The app is now working as I hoped for my store! Excellent & fast customer support!
Easy to use app that does exactly what it says it will do. They respond quickly to questions and support requests. Highly recommended.
Just like all the other 1-star reviews says, this app crashed our website as well when uninstalling. When it worked, it worked. However, the uninstall part was a red flag for this app. Take caution while using EasyLockdown.
Wish I could give it negative stars. DO NOT DOWNLOAD. This app cost me SO MUCH in lost revenue. Their coding does not work properly and it caused every single page on our website to have a "noindex" tag, which made it completely invisible to Google and other search engines. Our sales tanked for the last 2 months and it took hiring an outside developer to realize this app was the cause. Before installing this app, we were on the first page of Google for most of our relevant keywords, now we can't even be found. It is going to take an unbelievable amount of time and money to get our position back in search, not even counting all of the lost revenue, especially over the holiday season. I have to imagine the customers leaving positive reviews on this app just haven't realized yet that they are lost to search engines... Not worth the risk, this is literally THE WORST app ever made.
I'm really sorry that you had such issues with your website indexing, but as our support team explained you after studying the piece of code your developer sent, noindex issue is not related to our app.
The code you sent us (the one your developer found out to cause that problems) is not the code our app is adding to your theme to lock the products. Our app really adds noindex tag to locked products (that don't have public access anyway), but it adds that tag with another code, in a different way.
We clearly understand how seriously that noindex issue might affect your business, and I'm really sorry you had such issues, but that issues is not related to our app in any way.
I used this app and it was fine for what it was. However, when I went to uninstall it crashed my whole site. Three hours with tech support. Whatever you do, do not use this app.
I'm really sorry that you've experienced those issues with our app. We tried to reach you by email to help with that issue but did not get any response yet...
Such issues may appear if you removed the app with some locks enabled. Unfortunately, due to Shopify limitations, we technically can't automatically remove all our app code from your theme if you just remove the app from the Apps section of your store. That's why we've added notices in the app UI to make sure you've disabled your locks before the uninstallation.
Also, our app automatically sends you an email immediately after uninstallation, in case some of the locks left enabled. Maybe that email went to the spam folder for some reason...
Anyway, if you still have any issues related to our app you may just install it back (temporary, you won't be charged!), go to Installation/Uninstallation section, uninstall the app from your theme there, and then remove the app again.
Or you may contact our support team by email support@nexusmedia-ua.com and we'll remove app code manually for you and make sure everything is working properly.
Once again, I truly apologize for that inconvenience, and please let me know if you'll need any help from our side.
Extremely speedy support!!! We had a minor issue with setup and within 1 hour the support email team responded to us and fixed it for us. highly recommend!
DO NOT USE. Caused a huge bug that prevented our customers from checking out. Incredibly frustrating. Be very very careful