Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to selectively lock products, pages, and collections, making it ideal for restricting access to wholesale items or offering special pricing to certain customers. It's praised for its simplicity, flexibility, and the ability to create preview pages and share private content. The support team is also noted for their responsiveness.

March 22, 2018

Piece of JUNK!!! I just decided to take it off because I wanted to go in a different direction after working on my site for 48 hours. I deleted the app, it deleted my entire site!!! DON'T INSTALL THIS UNDER ANY CIRCUMSTANCES!!

Prozerodealers Com
United States
8 days using the app
August 2, 2018

Worst App Ever. DON"T INSTALL. I REPEAT DON"T INSTALL. It slowed down our site and after we uninstalled it all the products were gone from the store. They were not visible and it was showing a 404 not found page. We lost a lot of revenue but luckily we had a clean backup of our current theme and we had to reinstall the backup and that is how we got this fixed

Store Sixty Com
United States
5 days using the app
January 9, 2017

It does what it is suppose to and works perfectly for my application. I ran into a minor hiccup and contacted support and got a very fast response and solution.

Idrinkcoffee Com
Canada
About 5 hours using the app
August 21, 2019

I used this app to help me lock down certain areas of my website I didn't want everyone to see, works great!

American Hero Clothing
United States
About 4 hours using the app
January 9, 2021

The lock does not work thoroughly because no matter whether you lock by product or collection or page, the product you are locking will still show in the search bar. So when I raised my concern about this, they offered to edit our site theme and by doing so, they messed up with our code so our customers could not visit our products for a significant amount of time because their editing was reckless and did not have a proper audit trail. It's a good thing we duplicated our theme before allowing them access but it was a tad late to realize what they did so we still lost a bit of exposure time to our customers. Our concern is valid because there's a reason why people want to lock products / pages but if it shows up as a result of typing in the search bar anyway, and consequently, can be added to favorites or any shopping cart shortcut even by a customer from a geolocation which is supposed to be locked out, then what's the point?!

The Knowery
Canada
3 days using the app
Easy Lockdown Inc replied January 13, 2021

Hi there,

We really sorry our app did not fit your needs and truly apologize for this inconvenience!

Our app is working properly with native Shopify search. Autocomplete search bar you're referring to contains custom suggestion widget, which is not standard Shopify functionality, so our app really did not filter that search results out of the box. In the most cases it's possible to hide locked products in that results as well, but as that's custom functionality it depends on the theme or 3rd party app that added that feature.

As for the issue with inaccessible products after our changes, we take that very seriously and checked with our dev team and support team members who were involved. After the changes, our support team agent checked your website, and the products were accessible (except on the country that was locked according to our app locks settings). The inconvenience might be caused by the lock settings, as support team noticed that all the products were locked, not just selected collection as it was before. But we thought that configuration was changed by you, and that's how it supposed to be. So that might be app misconfiguration, but not the error in the theme code.

Anyway we truly apologize for all the troubles caused, and we'll do our best to make our app support more themes and 3rd party apps out of the box.

Best,
EasyLockdown team

May 6, 2021

I started looking for an app to create a gated wholesale section of our store. Other apps had basically useless functionality for $5 per month and then to get a simple thing like hidden products, wanted to charge an extortionate $50 per month. I shopped around and decided to try this app out out because it had a fixed fee (they couldn't hide all the functionality behind pricing tiers) and I am really happy with it! Works like a charm. Easy to install and set up. Reasonably priced for a small business. Great job guys! I 100% would recommend.

Soma Coffee Company
Ireland
About 3 hours using the app
April 18, 2023

Prompt response when I approach the customer service for help. The problem was resolved very quickly. The customer service is friendly and professional too.

TAKECARE AUTO PARTS
Malaysia
2 days using the app
January 13, 2023

Perfect to block specific content. Easy to install and great functionality. Very fast and friendly support.

Bone Brox
Germany
About 2 hours using the app
October 12, 2018

This password app performed as advertised. It allowed me to hide selected products from all customers except those I specifically allow. I ended up choosing EasyLockdown because it's price is lower than its closest competitor Locksmith. Plus, unlike Locksmith their price is fixed (meaning it won't increase should I ever decide to upgrade my Shopify plan).

Vibrant.eco
United States
About 2 hours using the app
September 28, 2022

app is easy to use and works great, contacted support for some guidance and received quick support, good team behind this app!

My Gemstones
Canada
About 1 hour using the app