Reviews (446)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its comprehensive shipping solutions that simplify the fulfillment process and improve customer satisfaction. They value the multiple shipping options at checkout, including considerations for international duties and taxes. The platform is user-friendly, offering features like bulk edits and package tracking. Merchants also praise the responsive customer support and efficient Shopify integration, noting significant time savings in managing their businesses.
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Pretty good app, I approve. It really helps with shipping and does everything it said it does
Ease, speed and price are just some of the reasons I'm glad I found Easyship.
A lot of my customers are from overseas and being able serve them confidently with full visibility on costs, import taxes and delivery times from multiple couriers is something I could have only dreamed of previously!
Plus their Shopify integration is TIGHT.
Exactly what I've been looking for to make international shipping a breeze! Customer support was excellent, and AJ from HK was always there to help me with any questions I had.
Highly recommended and my first choice for sending products worldwide.
Easyship has provided an easy to use platform with amazing functionality and great rates.
This with amazing customer service which helped cater to our unique requirements.
What more could you ask for?
What a great app! Does what I need it to do! Snap Cartoons can now print on high quality canvases! Live demo of this app @ SnapCartoons.com
Misleading advertising for Australian stores that this is free to use. If you want to use it with our most common provider, Australia Post, which they say is "your own courier" you have to pay regardless of the number of orders. There are other apps out there that integrate with Australia Post for a third of the price. And even an actual free app called Interparcel which I am now testing.
Hi there,
Thank you for taking the time to provide your feedback.
We feel our app is clear that to link Australia Post to your account, a subscription is required, as is industry standard for this courier.
If you could point us in the direction of where you feel this has been misrepresented, we will be happy to review this to remove any uncertainty.
Kind regards,
Easyship
The public estimate price was $21 cheaper than what was actually quoted once i had signed up for an account. The support representative said the publicly displayed prices are just an estimate. (Even though you put in Origin, Destination and weight) In my case a 0.5kg box with dimensions of 10x10x10cm was $21 different in price? So im not sure what their estimate is based off of, maybe a piece of paper. Classic bait and switch. Uninstalled
Hi there,
Thank you for providing your feedback, I can confirm that the prices provided on our rate calculator (https://www.easyship.com/en-gb/shipping-rate-calculator/unitedkingdom-to-usa) are an estimate, this is because we require full information on the shipment to provide a full calculation.
I can confirm there is no 'bait and switch' as you will see from all the great feedback on this page!
We've tried to reach out to you to help with this issue but we haven't had a response? If you can get back to us we will be more than happy to help you get access to the right rates.
All the best,
Easyship
Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop.
No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be.
Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.
Hi Carrie,
Thanks for taking the time to respond.
Again, please accept my apologies again for the experience you had when using Easyship.
I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs.
If you ever decide to try Easyship again, please reach out to us at support@easyship.com and someone from the team will be more than happy to help you.
All the best,
Easyship
The Easyship app has been a blessing from a fulfillment perspective. It's fast & easy, integrates well, calculates shipping with amazing rates, and the customer service has been excellent. All times of the day their team has been extremely helpful and attentive to our needs. As we start to grow and require different types of fulfillment they're very keen to help conform and adjust their services.
Thanks Easyship Team!
While the app does as promised, I'm most impressed with the level of support provided new users. Not only are they responsive to queries, but they are proactive when they think they see errors in your setup or weirdness with your mailings.
So far, I'm a happy Easyship user!