Reviews (429)

Overall rating
4
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with e-commerce platforms, particularly for syncing orders and providing real-time shipping updates. They appreciate the user-friendly interface, diverse carrier options, and the visibility of taxes and duties at checkout, which enhances customer experience. The app's customizable shipping options, bulk shipping capabilities, and automation features significantly reduce manual effort. Merchants also value the responsive customer support and competitive rates, which are especially beneficial for small to medium-sized businesses. The comprehensive dashboard and reporting tools are noted as essential for efficient shipping operations management.

October 14, 2023

Love it!

Lush Design
United States
1 minute using the app
Easyship replied October 25, 2023

Glad to hear it!

Easyship

Edited January 21, 2020

Stop already with this nonsense. You overcharged. You want to blame me. You keep doing it even a year later. Stop with the madness. I'm not interested in doing business with you. I have no interest in hearing more from you. Just stop.

No there was no confusion as EasyShip states in the reply from over a year ago. I've been shipping for years - I didn't input "mistake" dimensions. It's not difficult. Funny enough, I use Pirate Ship and haven't had any issues or mistakes. PirateShip is proactive, easy to use, great rates, no issues. The way shipping should be.

Just did a cost estimate shipping a box weighing 4 lbs from Mpls, MN to Madison WI. I have been paying about $6.55 for the last 12 months. The cost estimate I got from Easyship was $26.29. Looks like I'd be out of business quickly using this app. So sick of apps advertising "the best pricing" when in fact the pricing is awful. Sellers are not idiots.

Carrie Bloedel
United States
8 minutes using the app
Easyship replied December 22, 2019

Hi Carrie,

Thanks for taking the time to respond.

Again, please accept my apologies again for the experience you had when using Easyship.

I have just searched for a quote using the information and locations you provided and the lowest price is $7.28, however without all the information such as the shipment dimensions I cannot confirm whether the price will be accurate for your needs.

If you ever decide to try Easyship again, please reach out to us at support@easyship.com and someone from the team will be more than happy to help you.

All the best,
Easyship

Edited October 4, 2018

While the app does as promised, I'm most impressed with the level of support provided new users. Not only are they responsive to queries, but they are proactive when they think they see errors in your setup or weirdness with your mailings.

So far, I'm a happy Easyship user!

Apex Publications
United States
February 19, 2018

The Easyship app has been a blessing from a fulfillment perspective. It's fast & easy, integrates well, calculates shipping with amazing rates, and the customer service has been excellent. All times of the day their team has been extremely helpful and attentive to our needs. As we start to grow and require different types of fulfillment they're very keen to help conform and adjust their services.

Thanks Easyship Team!

Gofish Cam
United States
November 3, 2024

OliveandLatte
Singapore
Almost 5 years using the app
September 18, 2024

Maha Yu Yi Pte Ltd
Singapore
About 4 years using the app
September 28, 2024

Websling
United States
42 minutes using the app
October 28, 2024

ZenM
Singapore
About 1 hour using the app
Easyship replied October 30, 2024

Thank you for your feedback. We're sorry to hear that we couldn’t meet your expectations on this occasion.

Please contact us at support@easyship.com so we can help rectify any issues you may be facing.

May 28, 2024

Munch Better
United States
7 days using the app