Reviews (1,409)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this integration for its ability to efficiently manage multiple eBay accounts and synchronize inventory and orders in real time. They appreciate the user-friendly interface and straightforward setup, which enhances business operations. The app performs reliably with consistent updates. Customer support is also commended for its responsiveness and effectiveness in resolving issues quickly, making it ideal for streamlining eCommerce activities across Shopify and eBay.
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This is the worse app I've ever worked with. Full of bugs and issue. The devs will tell you that they have 2500+ happy clients...but it's Not True. DO NOT USE THIS APP unless you are prepared to deal with a LOT of issues.
Hello Geek & Co.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Thank you.
Great customer support in the app. Only just started using this but so far it's perfectly connected to eBay...looking forward to using it more
Hello The Green Sub,
Thank you for your review! Our team works hard to ensure that our app is user-friendly and seamlessly connected to eBay, so it's great to hear that it's working well for you. it will help streamline your eBay selling process and make it easier to manage your listings. Please don't hesitate to reach out to our customer support team if you have any questions or concerns.
Best Regards,
Team Cedcommerce.
Vishal was very helpful. I am coming from Amazon to Ebay and he was very helpful in helping me with the software. Thanks again
Thank you very much, Happy California
We are glad that you discovered our app best fit for your business.
We assure you of our availability in all possible ways through skype, calls, emails, Whatsapp, or whatever the sellers prefer.
Best Regards
Team Cedcommerce.
Great customer service, immediately help me to figure out the error and help me to create a new shipping profile on eBay, and help to upload and integrate my Shopify store to my eBay store, As the original eBay app will no longer be available it is the best option now!
Hello canvellollc,
Thank you for taking the time to share your experience with the app. It's great to hear that you found the customer service team to be helpful in resolving your issues and guiding you through the process of creating a new shipping profile and integrating your Shopify store with your eBay store. Thank you again for your review, and I hope the app continues to meet and exceed your expectations.
Best Regards,
Team Cedcommerce.
\Brilliant app, a must have for your shopify store, theyre always very helpful with any issues you may come across, highly recommend
Hello Ella's Corner,
Thank you for your review of the Brilliant app! It's great to hear that you found it to be a must-have for your Shopify store and that the support team was able to assist you with any issues you encountered. Your recommendation is appreciated and will be helpful for others who are considering using the app. If you have any further questions or concerns, please don't hesitate to reach out to the Brilliant support team for assistance.
Best Regards,
Team Cedcommerce.
Overall, pretty good app. I give it 4 stars because there is quite a bit of a learning curve to the app and the setup information/FAQ lacks a lot of detail on how things actually work. The inventory sync feature has yet to work for me but hopefully, that issue will be fixed soon as I have been working with support to correct this problem. Other than that, this is a very good app as a replacement for the eBay app that we lost at the end of 2022. Reasonable rates and features are good.
Hello Carreplico,
Thank you for your 4-star review and for sharing your experience with our app. We appreciate your feedback and will take your comments into consideration as we work to improve our platform and resources. We understand that there can be a learning curve when using our app and we're sorry that our setup information/FAQs didn't provide enough detail on how things actually work. We'll work to improve our documentation to make it more informative and user-friendly. We appreciate your support and look forward to continuing to serve you.
Best Regards,
Team Cedcommerce.
So far support has been great and it is working well. I would recommend this app to online sellers for sure!
Much obliged to you, Maine Guitars, We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Our team is consistently reachable to serve you in every potential manner.
Continuously don't hesitate to connect with us.
Team CedCommerce!!
Perfect service! Thank you!! ich würde mich noch freuen wenn es die App in komplett Deutsch geben würde.
Much obliged to you, Van-Haltestelle, for leaving us such a magnificent survey. We are happy that you adored our administrations,
We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.
Thank you,
Team Cedcommerce!!
This app does not work well for sellers looking to list a large variety of items. We are an antiques and home interiors store dealing in one of a kind, pre-owned items. Because of the required step to create templates, our work flow becomes unnecessarily labor intensive and complicated. We would be better suited with an app that allows each product to be edited per eBay's requirements / item specifics individually rather than in bulk.
Their team was prompt in replying with assistance and were eager to help us try to find work-arounds for our needs, but ultimately this app has some serious functionality blind spots.
UPDATE: I have changed my review from two stars to one star because after posting my initial review, they called my personal cell phone number asking me to remove my honest review of their app. This type of behavior is absolutely unprofessional and unethical.
Hello, Goodman's Interiors & Antiques,
We really apologize for the inconvenience that you faced while using our app.
The creation of templates is a one-time process for the uploading of products.
And as an integration software, we have restrictions regarding the handling of products from Shopify to eBay.We have to work according to the Shopify & eBay policies to get a product uploaded and also we are listed on a public platform so bulk actions are the need of the hour as per the research our team did,
You have a unique & one of the kind catalog so we are really sorry we couldn’t help you with that. Being a software as a service provider we can’t alter the whole structuring of the app, we have to look out on a global level for one a kind catalog.
And regarding the review removal, there might be some miscommunication as our executive called you to check out the app & try to upload a few products because a few other functionalities were left unexplored.
Thank you for the honest reply.
We highly appreciate it.
Best Regards,
Team Cedcommerce.
CED is a far superior application to any of it's competitors. On other apps we had issues that were not resolved in 24hrs. CED's Support team resolved these within the first hour of raising them. The layout and functionality is super easy to use for anyone with basic Shopify experience. The sync and integration is seamless and effective backed up by an exceptional support team.