Webgility x QuickBooks Desktop

The Webgility support agent was very knowledgeable and helpful in setting up our account for Shopify Payments and showing me how to download payouts. I would just have liked more explanation of why certain settings were being chosen and what the effect of each setting is to gain a better understanding of functionality.

We have been using Webgility to connect Shopify to Quickbooks. We have multiple Shopify stores to connect. Things have worked great. We have been very pleased with Webgility. We have been using Webgility for 10 years.

Great support from all the team memebers. Webgility is helping us recoding Amazon orders and Shopify orders to QuickBooks and now we are going to reconcile the Amazon settlement report.

I have been using Webgility for over 6 years, and the integration with QuickBooks and our marketplaces is exactly what we need to operate our business successfully.

Any issues we ever have, their tech support has always been able to resolve quickly and efficiently.

We worked with Arun for our onboarding and he was very patient and thoughtful from start to finish. He has been very responsive to questions and concerns while we operated in manual mode for several weeks. By not turning on Automation in the beginning we had an opportunity to learn and observe how Webgility functions and interacts with QuickBooks. Arun's recommendation to operate manually for a period of time was definitely the right call. Today we activated Automation and look forward to observing the seamless integration provided by Webgility. Thank you Arun!

Prerit was extremely helpful in setting up our Etsy store and optimizing our Shopify settings to align with best practice recommendations. We hadn’t fully configured our Webgility account since initially creating it, so he helped prevent a lot of potential headaches down the road while also resolving existing issues.

He took the time to thoroughly explain everything, making sure we truly understood the answers to our questions rather than just giving quick fixes. Even after our scheduled meeting time had ended, he stayed longer to ensure everything was clear and properly set up.

Very friendly, patient, and professional throughout the entire process. Highly recommend.

Great product and great customer support! I've been using this for years and they continue making it better!

Prerit was wonderful and very knowledgeable, also, easy to understand.
We went through issues with syncing from Shopify to Quickbooks Desktop, and so far he was able to resolve all the issues we encounter along the way. There is more that we have to go through yet, but so far the experience was great!

Faizan - Is great at listening. And making suggestions to help our processes. In one example, we have mapping challenges and he helped solve the majority of our mapping issues.

Ask for Arun as your implementation manager. He is very helpful and patient. The app is very robust and made our bookkeeping much more efficient. Customer support is outstanding. For a low tech organization like ours, we appreciate speaking with a real person where so many platforms don't permit it (shopify, etsy, etc.)