Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

January 8, 2024

Excellent job Prerit Agrawal. Very detailed training and an excellent application. Makes Quickbooks sync from Shopify to QB seamless.

Serene
United States
3 months using the app
May 21, 2020

We tried multiple connectors for our store and other sales channels. None of them accomplished what they said. Wish we found Webgility earlier. They are also very helpful in getting setup and letting you know which plan works for you without trying to upsell stuff you dont need. Thanks

BonAir Services
United States
3 months using the app
April 8, 2024

This app really is amazing, with the opportunity to sync inventory and sku's. But that is just the beginning, the functionality of the automation the application provides is a game changer. This is crucial to eliminate time wasted on data entry and other tasks that can be automated. The software and it's user interface are straightforward and easy to grasp. This has been amazing to apply to my business and it has helped to automate a large portion of tasks that would have otherwise taken a decent chunk of time. Our onboarding associate was Prerit Agrawal, he was absolutely incredible. The amount of expertise he displayed on the software was extremely reassuring. He was extremely helpful and answered all of our questions and even had recommendations to help us make our process easier. I would definitely recommend this APP to anyone.

Emergency Responder Products | 911ERP
United States
17 days using the app
October 12, 2020

Himanshu
Hi - Himansu was great - very sharp on the integration betweens QuickBooks Online and Shopify. I was struggling with which app to use - clearly this is the correct choice!

21 Burgundy
United States
3 months using the app
May 5, 2017

What this app promises is exciting. Automated syncing between Quickbooks and our online sales. "When" it works, it's awesome. The issue is that it seems to break weekly. This week's break was that it stopped pulling in bank transaction fees associated with credit card sales on Shopify. It just started sending transactions to Quickbooks that don't have the fees separated or deducted. Two weeks ago it worked fine, this week, it's broken. 3 days of exchanging emails with foreign tech support and they tell us to disconnect and reconnect our processor. Doing that gives a warning that it will erase all transaction history. There's no way I'm willing to do that based on an email from someone in Asia that just says to try it.

So, support is poor, system breaks weekly, but when it works it's awesome. Oh, and it's quite expensive!

Colby Valve
United States
3 months using the app
January 15, 2015

I waited too long to get this app. This has saved me countless hours reconciling quick books and Shopify. Pricing is based on use which makes it a great buy for new companies. It effortlessly connects your Shopify sales, customers and products to your quickbooks online account. A MUST HAVE app.

Triann's Pantry
United States
3 months using the app
April 12, 2024

Webgillity is a perfect app espically if your going to sync shopify with quickbooks. Pretit Agrawal has been very good help and has been there when i have any questions. Setup was very easy and they try there best to work on your schedule whick is very helpful espically when you are trying to get things done quick!! I would high suggest using webgillity!!!

Pensacola Wholesale
United States
13 days using the app
April 5, 2024

Extremely Good

Guadalupe Design
United States
17 days using the app
Edited February 26, 2020

Himanshu
Was able to solve several issues with my setup and interface to QBO ....
Especially concerning collecting sales taxes and importing transactions that included the sales taxes ... was handled expertly ! ... thank you.

XO USA LLC
United States
3 months using the app
May 1, 2024

Webgility staff is awesome, and the application is really helpful when it comes to data management.

My Store
United States
3 days using the app