Reviews (360)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its efficient syncing of inventory and sales data between Shopify and QuickBooks, which reduces manual data entry and errors. It's praised for its cost-effectiveness, automated accounting, real-time inventory tracking, and flexible item mapping. The setup is user-friendly and intuitive, and the customer support team is noted for their responsiveness and expertise, especially during onboarding. This app is valued for streamlining accounting processes and enhancing business operations.

October 13, 2020

DO NOT USE this app. I got charged my credit card $49.00 for FREE TRAIL. It's a 3rd party App. Shopify asked me to contact Webgility for the REFUND, and I have contacted Webgility customer support for the REFUND, they kicked the ball back to Shopify. I'm going to dispute this from my bank. BAD SUPPORT!! UPSET!!!

WeeJoo
United States
About 1 month using the app
Webgility replied October 14, 2020

Thank you for notifying us of this issue! Webgility, of course, doesn't charge for the free trial. We are working to correct this currently and will be reaching out to you AS SOON as we identify the source of the issue.

July 10, 2020

We just transitioned yesterday with Arpit. He did a wonderful job. I needed to change a couple of things today and had a follow up with Nikhlesh -- Wow Great customer service. Thanks. We are happy with the Sync between Webgility and QuickBooks.

HepaFilterSales.com -- We Deliver Breathing Easier
United States
About 24 hours using the app
October 7, 2020

Setup has been great and very fast so far. Their support is fast and effective! Thank you to the Webgility team for getting my QuickBooks integrated with ease!

Console Holster
United States
About 22 hours using the app
March 29, 2022

Himanshu was efficient and professional, helped get tech setup and working. Great tool and better service! We got connected with Quick Books 2022 with Webgility and tested its working fine.

Scout
Canada
About 17 hours using the app
October 22, 2020

Nikhlesh with Unify helped with making sure everything was correctly set so that our online orders would integrate properly. He was so helpful and went above and beyond. We are up and running now.

Carolina Creekhouse
United States
About 2 hours using the app
August 3, 2023

I've been looking for something that will cut down the time for book keeping essentially, this is it. The onboarding process has been very smooth so far. Software looks great and what I am looking for. Faizan is a superstar.

Cestus Armored Gloves
United States
About 1 hour using the app
December 17, 2020

The support is great and the app makes it very easy to sync with QuickBooks online. Smita was fantastic helping me add an additional store!

fatboyhairpro
United States
11 minutes using the app
December 22, 2020

Not Working for FRANCE, it should be written in the description : Ecommerce Sync by Webgility isn’t available in your country
Unfortunately, the app you’ve selected isn’t available for use in your country. Try contacting the app publisher for more information, or select a different app to use in QuickBooks. We’re sorry for the inconvenience.

Le Monde De La Marionnette
France
About 2 hours using the app
November 19, 2020

I signed up for a trial account. After the trial, I made a decision to go with another service. The support team was terrible. All I wanted to close/delete my account and all the data they got from my store. The guy named Stephen was harassing me for an hour with questions. Why do you want to delete it? Can we do something else? It was a total waste of my time. They are holding on to all your data.

LUX USA
United States
44 minutes using the app
October 4, 2023

Rangeley Fireplace & Stove Co
United States
2 months using the app