Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

October 7, 2020

Setup has been great and very fast so far. Their support is fast and effective! Thank you to the Webgility team for getting my QuickBooks integrated with ease!

Console Holster
United States
About 22 hours using the app
March 29, 2022

Himanshu was efficient and professional, helped get tech setup and working. Great tool and better service! We got connected with Quick Books 2022 with Webgility and tested its working fine.

Scout
Canada
About 17 hours using the app
October 22, 2020

Nikhlesh with Unify helped with making sure everything was correctly set so that our online orders would integrate properly. He was so helpful and went above and beyond. We are up and running now.

Carolina Creekhouse
United States
About 2 hours using the app
November 20, 2023

I have been a customer of Webgility for the last several years, relying on the app to sync my online Shopify store with my brick and mortar sales, with Quickbooks POS as the master data.

Upon Intuit's discontinuation of Quickbooks POS, I elected to migrate to Shopify POS. I am maintaining my accounting data in Quickbooks Financial. Faizan Sheikh has been very helpful in walking me through the process of switching the primary direction of the data flow, and has been very patient with my MANY questions, and thorough in his answers.

I look forward to becoming more comfortable with the new data flow, and feel confident that I have quality help at hand if something is not working as I expect, or if I have any additional questions.

Webgility's technical support has been the most accessible and porfessional I've experienced.

Yarn Folk
United States
About 1 hour using the app
August 3, 2023

I've been looking for something that will cut down the time for book keeping essentially, this is it. The onboarding process has been very smooth so far. Software looks great and what I am looking for. Faizan is a superstar.

Cestus Armored Gloves
United States
About 1 hour using the app
December 17, 2020

The support is great and the app makes it very easy to sync with QuickBooks online. Smita was fantastic helping me add an additional store!

fatboyhairpro
United States
11 minutes using the app
December 22, 2020

Not Working for FRANCE, it should be written in the description : Ecommerce Sync by Webgility isn’t available in your country
Unfortunately, the app you’ve selected isn’t available for use in your country. Try contacting the app publisher for more information, or select a different app to use in QuickBooks. We’re sorry for the inconvenience.

Le Monde De La Marionnette
France
About 2 hours using the app
November 19, 2020

I signed up for a trial account. After the trial, I made a decision to go with another service. The support team was terrible. All I wanted to close/delete my account and all the data they got from my store. The guy named Stephen was harassing me for an hour with questions. Why do you want to delete it? Can we do something else? It was a total waste of my time. They are holding on to all your data.

LUX USA
United States
44 minutes using the app
November 11, 2024

details by Liz Woods
United States
12 days using the app
October 4, 2023

Rangeley Fireplace & Stove Co
United States
2 months using the app