Reviews (370)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting tasks by syncing sales, inventory, and customer data between Shopify and QuickBooks. This automation saves time and allows business owners to focus on scaling their operations. The app is praised for its reliable performance and intuitive interface, with a customer support team that is frequently commended for providing exceptional service, including thorough onboarding and proactive help with setup and troubleshooting. This app is seen as a game-changer for improving financial management and operational efficiency through robust integration and dedicated support.

April 16, 2024

The app itself is robust and flexible. We had certain conventions we were using operationally prior to switching, such as importing paid Shopify orders as Sales Receipts and using unpaid Invoices for our B2B customers, which Webgility was able to preserve. This makes continuity in reporting much easier! There are also many conveniences Webgility has embedded in their platform, such as recording processing fees, offering error reports, and flexibility in how items are mapped. However, we were especially impressed with the customer service.

Faizan was our onboarding rep, and he was very methodical and patient- he went through our concerns one by one, and made sure all items were investigated and resolved. We are a company with years of history and operational protocols, and it was a relief to work with an agent who knew the software and was able to make it work with us, rather than us having to change our operations to match the default settings. I would highly recommend Webgility if you are looking to automate syncing information from one system to another.

Different Roads
United States
2 months using the app
June 5, 2024

We recently onboarded with Webgility, and the experience has been exceptional. The support provided clear, detailed instructions every step of the way, making the setup process seamless. Prerit explanations were thorough, ensuring we understood how to integrate our e-commerce and accounting platforms effortlessly.

Webgility's helpful features, like automated accounting, real-time inventory tracking, and efficient order management, will significantly improved our business operations. Prerit professionalism and responsiveness have made a world of difference. Highly recommend Webgility for any business looking to streamline their processes!

AkzanWholesale
United States
1 day using the app
May 28, 2024

Webgility has been great with the onboarding process. Things are running smooth thanks to Faizan and the team!

Fuel USA
United States
About 2 months using the app
February 6, 2024

Another forced QB POS-to-Shopify user here. Webgility was excellent with QB POS integration with eBay before, now with Shopify to QB desktop accounting. Very thorough and lots of face-to-face support when needed. If only they could integrate eBay directly to Shopify, they would be perfect! But for what they do, they do wonderfully.

ACS Hobbies
United States
Over 1 year using the app
June 5, 2024

excellebt servuce and everyone on the team is very helpful. qb sysnc is very well working with webgikty

Shangrilaperfume
United States
23 days using the app
May 7, 2024

Thanks to the exceptional assistance provided by Prerit Aggarwal during the onboarding process. Prerit's patience, extensive knowledge, and dedication were evident as he guided us through every aspect of the software, taking the time to address our team's questions and ensuring we all fully understood how to leverage its capabilities for our business. His willingness to go the extra mile and his genuine commitment to customer satisfaction truly set him apart, making the entire experience both enlightening and enjoyable. If your team is considering adopting Webgility Desktop, I highly recommend seeking out Prerit for his invaluable support.

Canned Heat
Canada
About 1 month using the app
May 14, 2024

The onboarding was very effective and informative. Thank you Faizen, you were very helpful and knowledgeable

Podium1Racing
United States
6 months using the app
Edited April 3, 2024

Faizan Sheikh makes webgility very easy to understand. He is thorough and is always available through email if I need more help. I have had a couple of onboarding meetings with him and refer to our recorded zoom videos often because he teaches so much in a short period of time. Very happy with the software and customer service.

Tahiti Trader
United States
About 1 year using the app
April 12, 2024

Webgillity is a perfect app espically if your going to sync shopify with quickbooks. Pretit Agrawal has been very good help and has been there when i have any questions. Setup was very easy and they try there best to work on your schedule whick is very helpful espically when you are trying to get things done quick!! I would high suggest using webgillity!!!

Pensacola Wholesale
United States
13 days using the app
January 17, 2024

This app is a huge time saver - eliminates hours upon hours of data entry by accounting staff. Customer support is also fantastic.

Sensuous Beauty
United States
Over 3 years using the app