Webgility QB Desktop Sync , 298 reviews

Faizan Sheikh was great at getting us set up and helping us transition into the software. He was great at working with our sales rep Sagan to get everything straightened out. The scheduler for automation is helpful. Everything is sooo customizable so that it makes it easy to fit the way we do our books. The price is steep but the software is worth it. This is soooo much better than the default Quickbooks Desktop Connector that the Shopify-Quickbooks Migration Team failed to implement.

Our company operates a high-volume Shopify store and Quickbooks Enterprise hosted desktop. It has been very difficult to find something to replace the manual download and upload of transaction data we used to record invoices and payments. Most of the integrations out there only work with Quickbooks online, so I'm so happy Webgility invented the solutions that works for us! The implementation is quick and very professional.... Faizan is amazing -- he quickly understood our business process and was able to set up the robust accounting options that worked perfectly. The interface is (mostly) intuitive and extremely useful, drawing attention to the items that require intervention or setup in order to post correctly. We are extremely happy with the product so far and will look for additional ways to use it!

Without Webgility, we would not be able to run our inventory sync in the preferred way, and the ease of use with this software is second to none. Every time we needed a specific method of doing things within our process, Webgility already had the functionality built in, and the onboarding staff did an exceptional job with training us on the software. On top of this, anytime I have reached out with a question or issue with an individual order, I receive support within minutes, and the customer support staff is incredibly knowledgeable, especially Nehal who has helped us through several technical issues. Could not recommend this software and this team more.

Boooooo! Webgility renewed our annual subscription to the tune of $588 after we went out of business. We received no notification of this upcoming charge, which would have prompted us to cancel, but Webgility only says that "it must have gone into spam" and that "it is a corporate policy that they do not issue refunds". Instead, they tried to roll it over into a credit for a monthly plan. They can't seem to wrap their collective heads around what it means to be "out-of-business." This is the ONLY vendor who has brazenly taken advantage of our small business that had gone under in a last ditch cash grab. If you're a small business, stay away from Webgility. They only care about what they can extract from you.

I have been a customer of Webgility for the last several years, relying on the app to sync my online Shopify store with my brick and mortar sales, with Quickbooks POS as the master data.

Upon Intuit's discontinuation of Quickbooks POS, I elected to migrate to Shopify POS. I am maintaining my accounting data in Quickbooks Financial. Faizan Sheikh has been very helpful in walking me through the process of switching the primary direction of the data flow, and has been very patient with my MANY questions, and thorough in his answers.

I look forward to becoming more comfortable with the new data flow, and feel confident that I have quality help at hand if something is not working as I expect, or if I have any additional questions.

Webgility's technical support has been the most accessible and porfessional I've experienced.

Webgility has been instrumental in helping our business become more efficient while running our two shopify stores. Manish in the implementation department was great at helping us get the sites set up and help us create the different settings that we needed. We have been using Webgility for a little over a month now and I'm very pleased with the customer support that Himanshu Patil has offered. We have had to work out some kinks with the ways refunds post and Himanshu has been extremely helpful at helping us work through that in additional to our payout postings. With his and Webgility's processes I am saving hours of my time a week. Without the support of the Webgility experts I would not have been able to do so.

Easy syncing and use

Our implementation guide was Prerit Agrawal, He is a very patient human. He had multiple people on zooms asking questions at the same time. We have successfully set up two store on webgility. We have a couple more to go. I don't think I could do it myself, but will schedule another zoom when we are ready.

Prerit explained what we would accomplish on each zoom and then would stick to the schedule and get it done. He is very knowledgeable about your product and knows quite a bit about Quickbooks.

Thank you for all your help. I will be in touch!

had some issues at first but support has been wonderful and is working closely with us to get everything right. Very happy with this product . It meets our needs perfectly.

We used Webgility QB Desktop for quickbooks and it was absolutely seamless. Our orders were imported in real time and our inventory was always synced. We’re currently in the process of switching to Webgility Desktop for Netsuite. We have explored a number of options for connecting Netsuite to Shopify. Webgility Netsuite Desktop is more affordable than most of the other options but more importantly offers far superior support. We’ve decided to stop using Netsuite’s native connector in favor of Webgility and we can already see how it is a superior product in terms of maintaining accurate data.

Most importantly, Webgility’s set up time is relatively short compared to other solutions that have quoted 8+ weeks. Webgility’s setup should only take a few days. Faizan has gone absolutely above and beyond in answering all of our questions and helping us explore all our unusual edge cases to make sure that we are completely comfortable with Webgility before going live.