Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with QuickBooks and Shopify, automating previously manual processes. It's praised for its ability to map Shopify SKUs to QuickBooks products, support product bundles, and maintain accurate financial data. The app's flexibility to cater to specific accounting needs is appreciated, along with its capability to handle tax, variants, and large product offerings. Many commend the customer service for its quick response and knowledgeable team. Merchants report that the app saves them significant time on data entry and is crucial for their daily operations. It's seen as a valuable tool for managing and growing e-commerce businesses.

October 16, 2023

I have used Webgility for several year but now with Quickbook Pos Sunset I reached out to Webgility to assist in integration with QuickBooks financial interrogation. I had an excellent experience, love the automation and accuracy. Easy mapping and support. Love this company and their support and implantation staff.

Beads Gone Wild
United States
Over 2 years using the app
August 10, 2023

We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues.
The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.

Earthly Adornments
United States
Over 5 years using the app
Webgility replied August 22, 2023

Hello. Wow. 10 years! What an honor to serve your business for a whole decade. We appreciate your kind words. As always, we're here if you need anything.

August 2, 2023

Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.

Empire Chrome
United States
Over 2 years using the app
Webgility replied August 22, 2023

Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.

August 22, 2023

We have been using Webgility for 5+ years and it has saved us countless hours of manual data entry. It has been an essential part of our daily operation and will continue to be so for the foreseeable future. I highly recommend it!

JE3 Metal Works
United States
About 2 years using the app
September 25, 2023

Webgility is a great software if you are looking to integrate Quickbooks with Shopify. This includes Products Sync, Customers Sync, Order Sync (As paid or Unpaid), etc. Many details go into it, but Webgility's team guides you through all of the settings and ensures that the integrated settings match your business's preferences. One thing Webgility truly stands for is its customer support; they will help step by step in the process. Thank you Faizan and

JJ Wholesale
United States
27 days using the app
September 6, 2023

I have tried many apps that promise an easy Quickbooks integration, Webgility is the only one that really works. Faizan and his team walked me through the setup and followed up with me until all was set up right. I can definitely recommend this app.

Ron Tomson
United States
23 days using the app
September 4, 2023

5 star customer service:
First off I can't speak highly enough about the customer service from both Ishan and Faizan. From jumping on a call last minute to assist me with questions on how to's, calling seperately on a day off during their holiday and then again taking care of implementation calls to make sure all my issues and concerns were taken care of even on Labor Day holiday. It was very unexpected but so very appreciated!! They made sure that this online software was exactly what we needed to fix an issue that Intuit put on us by sunsetting a software without any solutions for our e-commerce business. I would recommend them both and Webgility as a company as they go above and beyond to make sure their customers are satisfied. Can't say thank you enough!!

Love Bug Apparel
United States
About 20 hours using the app
September 27, 2023

I was referred to this App by our web developer as an alternative the the less expensive or free Apps. Although the cost is considerably more the functionality is incredible actually beyond my expectations. I would highly recommend this to anyone that wishes to easily maintain accurate QuickBooks Online financial information from website sales.

Switchback Foods
United States
About 21 hours using the app
August 7, 2023

We have used Webgility for almost 3 years now. It is far superior to anything else we have tried. The app is fairly sophisticated and allows for a lot of specification and the customer service is very good. Like anything it has its issues, for example, we are currently dealing with an issue with our paypal payments refusing to post to QB. Nothing is ever perfect, but I always appreciate Webgility's diligence in making sure the problems are corrected.

Friendly Loom
United States
Over 2 years using the app
Webgility replied August 22, 2023

Hello! Thank you for your review and kind words. We're always investing in improving our product, and your feedback is very helpful to us. We're so honored to serve your business for the last 3 years. Our support team is always here if you need anything.

October 4, 2023

This is a great syncing app from your business operations to Shopify and the help from Webgility is awesome.

United States
20 days using the app