Reviews (913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, particularly during the onboarding process, and appreciate the significant time savings from its automation features that sync orders, inventory, and financial data between Shopify and QuickBooks. The user-friendly interface is noted for its accessibility, and the app's comprehensive integration capabilities support complex transactions and multi-currency operations across various e-commerce platforms like Amazon and BigCommerce. Customization options allow businesses to tailor the app to their specific needs, enhancing inventory management and multichannel fulfillment. Many find it to be a cost-effective solution, offering good value for its features and support.
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Highly recommend using Webgility. If you have multichannel fulfilment needs it is your one stop shop to bring everything together.
Great Customer Service & Great Applications!!!!!!!
Customer Service is fantastic here. I've had nearly immediate respond with anything I've asked about.
Wow! Excellent customer service!
I did not expect to have such a thorough and patient experience with a Shopify App developer, but the team at Webgility did an amazing job with actively reaching out & assisting with connecting my Shopify Advanced store to my Quickbooks Online account.
They walked me through each feature of their platform and ensured that I knew all the ways that I can automate and sync features between the two platforms.
The only small issue I have (unrelated to on-boarding process) is that I use Authorize.net as my payment processor (not Shopify Payments or PayPal because I sell "high-risk" items), so that's the only thing I will need to manually track.
They assured me that they are actively working to implement this feature now, and anyone using Shopify Payments/PayPal should not have an issue with this. Luckily, I'm only selling B2B at the moment & not using Authorize.net much for sales (mostly manual ACH payments with payment link emailed from QB).
5/5 review from the amazing on-boarding experience & available support for ongoing questions.
Kshitij, Sagar, and Faizan did a lot of customization for our system for a unique scenario where we use Shopify and Stripe. We have a custom configured solution that now allows us to auto reconcile our payouts in QBO.
The team is super smart and capable. Thanks guys.
Fantastic app! We cannot run our business without it. Customer Service is outstanding. Highly recomend it! The experience with QB and Webgility is impressive after it is all synched.
It works until it doesn't. Not reliable and alot of features have actually don't work until you spend days on chat with c.s. to finally get them fixed or told that feature doesn't work. CUSTOMER SERVICE TECH SUPPORT IS HORRIBLE1
As a user of Webgility for the past few years. I can say that its worth every penny. its one of those apps that once its up it runs forever. It is just there to help your work load at anytime. Customer service is very knowledgeable and ready to help.
My review is for the onboarding that I just completed. David P. was professional, polite, and thorough. I really liked working with him. Regarding the app itself, I am really liking the potential of what I see so far and I expect that I will end up loving what it will do for me
We starting using this app to sync Shopify orders with Quickbooks. The support we have gotten from the Webgility team has been great. Would highly recommend to anyone who might need this for their bookkeeping.
So happy to finally get this integration working and so far the Webgility team has been wonderful. There is still work to be done but we have had amazing support from their team as they help us transition through this.