Reviews (864)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its automation features that minimize manual data entry and errors in syncing orders, inventory, and customer data across sales channels. Its custom mapping capabilities cater to unique business needs, enhancing accounting efficiency. The integration with QuickBooks Online and Desktop is seamless, supported by an effective onboarding process and continuous, knowledgeable customer support, making it a crucial tool for streamlining financial management in eCommerce.

February 13, 2025

Prerit was very good and was able to quickly get my company onboarded. We did run into a coulple of issues and he will be running them by the team. Great experience.

crashdatagroup
United States
Almost 4 years using the app
February 4, 2025

For nearly 2 years, I have been using Webgility to connect my Shopify and QBO. Today I had an issue with my inventory syncing. I tried all the fixes Webgility recommends on their support pages without any luck. Asked Webgility for a Zoom to figure out a solution -- they were successful. Pleased with the service and outcome.

Kart Parts
United States
About 2 years using the app
March 4, 2025

Once again, My experience with the onboarding of Webgility and the connection with QuickBooks went very well Thanks to Prerit.

Dirt Blades
United States
About 2 years using the app
January 7, 2025

We just launched our store and needed an easy, yet comprehensive connection between Shopify and QBO. Webgility has been great, the system is very intuitive, but they reach out to help you and give you an on-boarding. I have also used their chat, very helpful. The system is exactly what we need, it tracks inventory, customers, and is very easy to use.

MIB Clothing
United States
7 days using the app
February 24, 2025

Webgility has been a game changer for our business. The integration with Quickbooks is absolutely seamless, making our workflow more efficient and eliminating manual data entry. It's incredibly user-friendly, and the setup process was straightforward. Customer service has been impressive, always responsive and knowledgeable whenever we have questions. If your looking for an easy, reliable way to sync your e-commerce with Quickbooks, Webgility is the way to go. Highly recommend!

Power Pony
United States
7 days using the app
February 5, 2025

Aditi was very helpful as well as David Pond and everyone I have dealt with.

Kentucky Mudworks
United States
12 months using the app
December 19, 2024

The Webgility team provides amazing customer service! They take the time to listen to our brand's needs, walk us through the implementation process, and give us directions on any changes we need to make to ensure everything works properly. They are also very flexible on when they are able to set up a call with us.

Oway USA Professional
United States
23 days using the app
November 25, 2024

The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!

Symphony Natural Health
United States
Over 5 years using the app
November 26, 2024

Webgility support was very helpful in clearing up our issues and the software is now working perfectly.

Thanks.

bkr
United States
Almost 7 years using the app
October 21, 2024

David Pond helped us with our implementation for years. We had a hard time implementing multiple times with no fault on Webgility, but rather because we didn't set-up our items and settings correctly. Yet him and Webgility took their time to make sure we were set-up correctly and once we went live, automation was seamless with no issues. We are currently using QBO for this integration but also used Webgility when we operated in Netsuite. Webgility's team was a big help, worked with us during transitions regardless of what accounting system we were using at the time but now that we operate in QBO, utilizing Webgility once again was an obvious choice. Great application and support through the years.

Red Bay Coffee
United States
Over 3 years using the app