Reviews (927)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.

October 21, 2024

David Pond helped us with our implementation for years. We had a hard time implementing multiple times with no fault on Webgility, but rather because we didn't set-up our items and settings correctly. Yet him and Webgility took their time to make sure we were set-up correctly and once we went live, automation was seamless with no issues. We are currently using QBO for this integration but also used Webgility when we operated in Netsuite. Webgility's team was a big help, worked with us during transitions regardless of what accounting system we were using at the time but now that we operate in QBO, utilizing Webgility once again was an obvious choice. Great application and support through the years.

Red Bay Coffee
United States
Over 3 years using the app
October 28, 2024

Webgility has handled our stores orders so well that you don't have pay any attention to it most of the time. If there is an issue or we need help changing settings customer service is always available and handles everything quickly.

Fifteen Distribution
United States
Almost 3 years using the app
September 25, 2024

Highly recommend using Webgility. If you have multichannel fulfilment needs it is your one stop shop to bring everything together.

Wedding Collectibles
United States
Almost 5 years using the app
October 24, 2024

I have been using Webgility now for several months and have been very impressed with the whole process. It is an incredibly robust software that was eliminated a great amount of administrative work with creating products in both QBO and Shopify and syncing prices across the two platforms.

I have been working with Prerit for onboarding and subsequent follow up sessions and it has been such a pleasure. He is incredibly patient, professional, thorough and knowledgeable.

The team is very open and responsive to feedback for suggested improvements and I am hopeful that my suggestions will be put into place. Currently, items can only be created in Shopify and "pushed" into QBO. I would also like to be able create items in QBO and "push" them into Shopify. My business often creates items in both areas and it would be a time saver to know that regardless of where they are created, they will be able to sync up.

Underwater Wonders
United States
3 months using the app
November 25, 2024

The benefit of using Webgility is effciency. Bringing in thousands of low dollar retail transactions basically seamlessly into QuickBooks is essential to running the business. I would like the loading of data to be quicker as QuickBooks is not accessible while it is running. I am excited to learn that I can expand my current stores to other platforms. As I am a new user, the tech support that I have received in the last month has kept us up and running! Thank you, Faizan!

Symphony Natural Health
United States
About 5 years using the app
October 17, 2024

I recently had the opportunity to implement QuickBooks Sync by Webgility, and I must say it has been a game changer for my business. The integration between my eCommerce platform and QuickBooks has never been smoother, thanks to this powerful tool.

The onboarding process was particularly impressive. Saad Q. guided me through every step with patience and professionalism. He took the time to understand my specific needs and ensured that the setup was tailored to my business requirements. Saad's expertise made the transition seamless, and I felt supported throughout the entire process.

The functionality of QuickBooks Sync by Webgility is robust; it automates the syncing of orders, inventory, and customer data, which has significantly reduced manual entry errors and saved me countless hours. The interface is user-friendly, making it easy to track everything in one place.

Overall, I highly recommend QuickBooks Sync by Webgility to anyone looking to enhance their accounting processes and improve efficiency. Special thanks to Saad Q. for his exceptional support during onboarding!

Mark C.
Director of Operation
Gear Envie, Inc.

Gear Envie
United States
3 months using the app
November 26, 2024

Webgility support was very helpful in clearing up our issues and the software is now working perfectly.

Thanks.

bkr
United States
Almost 7 years using the app
October 1, 2024

Great Customer Service & Great Applications!!!!!!!

Customer Service is fantastic here. I've had nearly immediate respond with anything I've asked about.

U-Glove
United States
About 4 years using the app
November 21, 2024

We have just started using Webgility with our QBO but there is one feature we are really pleased with. As most of our orders are custom and we do not post inventory to our QB, the ability to map manually is a game changer. Excited to see what other features help keep our bookkeeping simplified!

Go Print Plus
United States
9 days using the app
October 16, 2024

Been using webgility for a while now and there have been some issues syncing with Amazon & QB but the customer service has been great to correct the issues. Would def recommend Webgility

TackleWorkz
United States
Over 1 year using the app