Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless QuickBooks integration, efficient data transfer, and inventory synchronization. It's praised for automating manual data entry, streamlining accounting, and supporting QuickBooks Online Product Bundles. Merchants value its ability to handle pricing mismatches, map Shopify SKUs to QuickBooks products, and manage tax and variants. The customer service is highly regarded for its responsiveness and guidance. The app's flexibility and regular updates to adapt to ecommerce changes are also highlighted.

March 11, 2024

Great app.
Works great.
Awesome customer service.

Nativo Açaí
United States
3 months using the app
April 5, 2024

Very easy to work with and knowledgeable support staff. Makes setting the system and the integration up very easy!

Kerry Kelley Bits & Spurs
United States
1 day using the app
March 13, 2024

As a small business owner, I’ve been using the Webgility app to seamlessly connect my ecommerce channels with QuickBooks. Here’s my experience:

Onboarding Process: Excellent
The onboarding process was exceptional. Webgility’s team guided me through the setup step-by-step, ensuring that I understood how to integrate my sales channels, sync inventory, and manage orders efficiently. Their clear instructions made the transition smooth.

Superior Customer Support
Webgility’s customer support deserves a special mention. Whenever I had questions or encountered any issues, their team was responsive, knowledgeable, and patient. They promptly addressed my concerns, whether it was related to syncing data or troubleshooting.

Multichannel Selling Made Easy
Webgility’s integration with both QuickBooks Online and QuickBooks Desktop allowed me to manage multiple sales channels effortlessly. Whether it’s Amazon, Shopify, or Bigcommerce, Webgility handled them all with ease. The centralized order management and multichannel inventory sync were game-changers for my business.

WindshieldWipers
United States
12 minutes using the app
February 14, 2024

Great integration app for QB!

PrettyBoy
United States
29 days using the app
January 8, 2024

Very attentive to the customer!

Woven Wholesale
United States
12 months using the app
October 16, 2023

I have used Webgility for several year but now with Quickbook Pos Sunset I reached out to Webgility to assist in integration with QuickBooks financial interrogation. I had an excellent experience, love the automation and accuracy. Easy mapping and support. Love this company and their support and implantation staff.

Beads Gone Wild
United States
Over 2 years using the app
August 10, 2023

We've been using Webgility for around 10 years. We currently have a Shopify store and two Etsy stores and we are able to successfully sync the stores' inventories with our Quickbooks master inventory. Webgility integrates well with Quickbooks. We download our orders from our stores into Webgility, print packing slips, process shiping, print labels and post to store and to Quickbooks. We've been very satisfied with Webgility. We run the system with an admin computer and two add-on computers with no issues.
The customer service is great. There is almost no wait time for technical support and the technical support team members are very knowledgable.

Earthly Adornments
United States
Over 5 years using the app
Webgility replied August 22, 2023

Hello. Wow. 10 years! What an honor to serve your business for a whole decade. We appreciate your kind words. As always, we're here if you need anything.

August 2, 2023

Onboarding process is very very quick - I installed the app myself and went through the initial setup, but I went ahead and scheduled an onboarding meeting just in case. The team was thorough and caught several details that I had missed. They ask plenty of questions to make sure they understand your specific needs and they're able to follow up at lightning speed. While other tech companies may take days or weeks to respond, Webgility provides immediate responses within minutes or hours. Very pleased with the experience we have had so far.

Empire Chrome
United States
Over 2 years using the app
Webgility replied August 22, 2023

Hello! So glad to hear that your onboarding process went well. We offer free expert onboarding to make sure you are set up for success, so we're so glad you took advantage of that. Thank you for being a customer. We're here if you ever need additional support.

August 22, 2023

We have been using Webgility for 5+ years and it has saved us countless hours of manual data entry. It has been an essential part of our daily operation and will continue to be so for the foreseeable future. I highly recommend it!

JE3 Metal Works
United States
About 2 years using the app
September 25, 2023

Webgility is a great software if you are looking to integrate Quickbooks with Shopify. This includes Products Sync, Customers Sync, Order Sync (As paid or Unpaid), etc. Many details go into it, but Webgility's team guides you through all of the settings and ensures that the integrated settings match your business's preferences. One thing Webgility truly stands for is its customer support; they will help step by step in the process. Thank you Faizan and
Lalit.

JJ Wholesale
United States
27 days using the app