Reviews (824)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to sync Shopify stores with QuickBooks, streamlining order and inventory management by eliminating manual data entry. It features a user-friendly interface, seamless integration, and robust functionality for handling complex transactions across multiple sales channels. The onboarding process is smooth, and the responsive customer service enhances its reliability, effectively meeting diverse business needs.

May 14, 2024

Webgility is amazing and they have superior customer service. The integration between quickbooks desktop and shopify is amazing. Any issues I have, a quick call resolves the issues. If I've ever had an issue that needed more work, they follow through with a resolution.

The Hunter Company
United States
Almost 4 years using the app
June 6, 2024

As a user of Webgility for the past few years. I can say that its worth every penny. its one of those apps that once its up it runs forever. It is just there to help your work load at anytime. Customer service is very knowledgeable and ready to help.

Fume Dog
United States
Almost 4 years using the app
September 17, 2024

The step by step instructions were helpful to reinstall the extension, but I needed to have support dial in to fix my problem. As soon as he did I was all set!

Indie Lee
United States
14 minutes using the app
October 25, 2024

Great support with Webgility and Quickbooks.

Royal Design Studio Stencils
United States
Over 4 years using the app
Edited May 13, 2025

Update- This is all still true another year later. Aditi has been a wonderful rep to work with and so very helpful! I've been using Webgility for about 5 years now- first with QB desktop and now with QB online. Customer support has been exceptional each time, during and after setup. The online connection is user friendly and easy to setup and maintain. The on boarding process is very thorough and covers all areas. If anything can't be immediately solved, support is on top of it and sees any issue through to resolution. Using Webgility has and will continue to be a solid time saver for our business.

Tigear
United States
Over 3 years using the app
November 19, 2024

Great app, did everything I needed it to.

MGA Distribution Ltd
Canada
About 1 month using the app
October 7, 2024

Good service

Hill Marine
United States
Over 1 year using the app
June 6, 2024

Friendly service and awesome onboarding sessions to help connect Shopify with Quickbooks and ShipStation. Great tool for automation.

PLUGPLAY
United States
3 months using the app
June 17, 2024

Excellent product. Faizan helped with onboarding and it was a breeze. This will save us hours per week by removing manual accounting processes.

My Store
United States
21 days using the app
May 15, 2024

We are so amazed by Webgility. It’s the best solution on the market!

Many thanks to the onboarding team: Manish Manoriya and Prerit Agrawal. They are true professionals who provide our entire team with consultations.

If a new option could be available, like synchronizing purchase order pages from QB to Shopify, it would allow us to update inventory immediately upon arrival. This way, the person receiving the inventory (without any access to QB) could display this information to accountants and automatically add inventory to both Shopify and QB.

Filler Lux™
United States
21 days using the app