Reviews (924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its automation capabilities that minimize manual data entry and administrative tasks. It effectively syncs orders, inventory, and customer data across platforms like Amazon, Shopify, and BigCommerce, streamlining accounting and enhancing business efficiency. The integration with QuickBooks and price syncing across platforms are particularly appreciated. The interface is user-friendly, and the integration process is straightforward, with a comprehensive onboarding process that offers personalized guidance. Customer support is frequently highlighted as responsive and knowledgeable, quickly addressing any issues. Continuous updates and responsiveness to feedback are also noted, contributing to a positive user experience. Merchants view this app as essential for simplifying accounting and inventory management, with excellent customer service adding significant value.
Refine
-
By rating
Mudasir Zahoor has been extremely helpful and friendly. He quickly fixed what settings were not correct and made necessary changes. He also took time to show me & explain what settings needed to be set in order for my stores inventory and sales to populate properly. He is an asset to your company! Thank you, Mudasir!
Every time I have called Webgility, the customer support has been so helpful! This latest time, Mudasir Zahoor went through every step integrating with the newest QB version, product syncing (with Shopify), shipping through Stamps, posting invoices and payments... everything. And he is funny! Thanks Mudasir!
Webgility is wonderful. I loved this app. All the rep is very good. They are really help. I got big help from Chandra. I can't express how happy I am now. He solve my problems so quickly. I'm appreciate all the hep from him. He took time to explain to me. Thump up. I wish he will get recongize for all his work.
Kim Abellaneda
Thank you, Kim! So glad to hear of your great experience with Webgility!
Helped me migrate our new system. Was very patient, & was able to help answer all my questions I had. Was an easy transition with installing everything. Always the best service.
Support is always able to diagnose and correct any issue promptly. They are a pleasure to work with. Program allows us to connect seamlessly to our ERP.
I needed help to transfer my database to a new server and Arun and the Webgility team were very helpful. They stayed in contact with me until the issue was resolved.
I was terrified of migrating from Magento to Shopify since ECC handles all of my middleware communication. Yet, to my pleasant surprise, the changeover was painless. Webgility even gave me a couple of weeks on the new subscription for free so I could make sure everything was crossing over correctly.
One caveat, ECC uses slightly different language than QB, so sometimes initial mapping can be somewhat less than intuitive.
I also want to say their tech team is awesome. In the 2-3 years since we started with ECC, I have probably only talked to a few different techs. They always solve the problem, and will even remote-in to fix tricky issues.
Webgility is a great time saver for us by automating the process of taking orders from Shopify & Amazon and entering them in our QuickBooks desktop version. Time is money, so the cost of Webgility is more than worth it! Support is great. Just had a couple issues resolved by Mudasir Z Mir all in a very timely manner. Thank you Webgility!
Vinayak was very helpful correcting out Unify issue. He provided quick and excellent service. Will definitely reach out to him in the future .
Great app ! This helps us save time and support by Mudasir Zahoor Mir is top notch! Will continue using the app.
THank you.