Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

March 31, 2022

One of our out-of-stock product variants was grayed out by default, which prevented customers from selecting it to add their email to the out of stock notification. I brought the issue to the customer service team. They responded quickly to my chat inquiry, and their technical team had it resolved within 24 hours.

Iron Will Outfitters
United States
2 months using the app
May 24, 2022

Sehr schneller Support! Very fast Support! They even made a customization to my custom Theme to display the Back in Stock button.

Semode
Germany
2 months using the app
July 21, 2022

Très bonne app, avec un super service, qui met tout en oeuvre pour résoudre d'éventuels problèmes. Encore merci pour votre aide.

Serge Pariente
France
2 months using the app
Channelwill replied September 8, 2022

Hi,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Back In Stock Team

July 3, 2022

Does what I needed it to, nice and easy. It didn't automatically add to my site but Mariadel was really helpful and assisted with setting it up.

Madebypaulinauk
United Kingdom
2 months using the app
July 19, 2022

Have been using this app for months, and so far, any issue I have, I've had great support and is fixed quickly. Great app add-on!

Red1RC
United States
About 2 months using the app
Channelwill replied September 8, 2022

Hi,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Back In Stock Team

February 9, 2022

Great app with exactly what I need to advance my business. I had some questions around functionality and their response time and information is great. 5 star

The Trading Card Master
Australia
About 2 months using the app
April 21, 2023

A experiência é boa, e eu acho que vai ajudar-me a dar uma melhoria no meu negócio. Assim eu espero .

KARBONO'S
Portugal
About 2 months using the app
Channelwill replied April 22, 2023

Uau! Muito obrigado pela sua avaliação de 5 estrelas! Se precisar de alguma ajuda, sinta-se à vontade para nos contatar. Estamos felizes por poder ajudar. Cumprimentos.
Nona❤️

Edited February 8, 2023

Great app and customer service. Quick response and easy to use tools. Our team are very open to new improvements.

extrasuperfashion
United Kingdom
About 2 months using the app
Channelwill replied February 10, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️.

July 4, 2022

Customer support was super helpful as I was trying to integrate this app! Highly recommend this app and team of developers.

My Big Adventure
Australia
About 2 months using the app
December 29, 2022

my problem is solved,she was helpful and very kind.My problem is solved..............................

ROCCOBAN
Germany
About 2 months using the app
Channelwill replied December 30, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️