Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

December 7, 2022

Awesome customer service! Spoke to Nona, she helped me and was quickly able to understand what I needed. Thank you

Spades Tactical
Canada
About 1 month using the app
Channelwill replied December 7, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

September 28, 2022

I used this app to create a 'notify when available' button in line with the buy it now option... NOT just another annoying pop-up. 10/10 customer service too

Modern Luxury
Australia
About 1 month using the app
Channelwill replied December 3, 2022

Hi Modern Luxury! Thanks for sharing your positive review of our app. We want you to know how much we appreciate your review. Our staff works hard every day to give you the best dining experience possible. I’ll make sure to share your feedback with them. They’ll be thrilled to know their hard work has paid off.

Nona❤️

March 21, 2022

Works very well. I appreciate the ability to have an automated email sent when products are back in stock. I have already had several sales directly stemming from this function.

Near and Deer
United States
About 1 month using the app
Channelwill replied March 25, 2022

Thank you so much for your approval! So glad that we can help with your business. Should you need further help, just let us know. We are delighted to lend our hands. Regards, Esther

March 19, 2022

Great app! Very easy to set up and customise and was exactly what I was looking for. Even better that it's free!

Chandlers Attic
United Kingdom
About 1 month using the app
Channelwill replied March 30, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Esther

November 9, 2023

Really easy to setup thnx so much!

HotBuyz
United States
29 days using the app
Channelwill replied December 15, 2023

You're welcome! We're pleased to hear that the setup was easy for you. Should you have any questions in the future, feel free to get in touch. - CW-Backinstock Team

September 3, 2022

excellent and fast!! helped me right away and solved all my issues. Great customer service and easy to use

DIEVIER
United States
29 days using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

February 21, 2023

Nona was helpful and on point in guiding how the app works! Excellent customer service! Worth installing the app!

BAREBONE
Philippines
29 days using the app
Channelwill replied February 22, 2023

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Nona❤️

January 14, 2022

J'utilise cette application afin de prospection pour mon marketing, c'est un apport non négligeable . Gratuit !

Artmusiclitte/Artmusics Relays
France
About 2 years using the app
Channelwill replied September 20, 2024

Merci pour votre avis, Artmusiclitte/Artmusics Relays! Nous sommes ravis que vous utilisiez notre application pour votre prospection marketing et que vous trouviez cela utile. C'est génial de savoir que notre offre gratuite répond à vos besoins. Si vous avez des questions ou avez besoin de support, n’hésitez pas à nous contacter!

December 30, 2022

Ik werd goed geholpen!

FRESH PARTS
Netherlands
28 days using the app
Channelwill replied December 30, 2022

Wauw! Hartelijk dank voor uw eerlijke feedback. We stellen uw opmerkingen op prijs en we doen er alles aan om onze services zo goed mogelijk voor u te verbeteren. Als je iets nodig hebt, neem dan contact met ons op. Gelukkig leven!
Claire❤️

Edited August 29, 2022

zeer gemakkelijke app en geweldige costumer service. Ik heb veel andere apps geprobeerd maar deze app werkt het beste met de out of stock functie

Nhyxen Fashion
Netherlands
About 2 years using the app
Channelwill replied August 29, 2022

Hello, Nhyxen Fashion!

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. We noticed that your response demonstrates that we have room for growth and can do better. If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share! Have a lovely day!

Kelly | Back In Stock Support