Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

September 27, 2022

Yes!!! Mariadel was very helpful, she respond quickly to my enquire and provided all information needed. Good service

Charli London
United Kingdom
21 days using the app
Channelwill replied December 3, 2022

Thank you for this touching note. It has been our absolute pleasure to serve you, and we hope that you return soon.
Nona❤️

September 7, 2022

Mariadel was extremely quick to respond to my question and was very helpful. The alerts were very well and are simple to set up.

Your Turn Games
United States
20 days using the app
Channelwill replied September 8, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

October 12, 2023

Wonderful customer service. Very quick to respond and help. The app is working great so far!

Etch and Ember
United States
19 days using the app
Channelwill replied December 15, 2023

We're delighted to hear that you find our customer service wonderful. Should you need any further assistance or have additional feedback, don't hesitate to get in touch. - CW-Backinstock Team

May 11, 2022

The button was not working in our Shopify Theme but the team helped us and is working now. The app is great and the customer service as well. Thank you!

MEXAS
Spain
19 days using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

November 8, 2021

Perfect app to quickly add an out of stock reminder in your shop. I use the Motion theme for my shop, and this is one of the apps that works for this theme. When I had some feedback about the email template it was already updated a week later! Really great. Recommend this one.

Lola's Baby Store
Netherlands
19 days using the app
Channelwill replied November 13, 2021

Dear firends at Lola's Baby Store,

Thanks for your trust and kind reviews! Glad to hear that the new template meets your needs:)

We'll keep on improving our app and giving you better support! If there's anything else don't hesitate to let us know~

So glad to be with you.😘

Best regards,
Sealapps

May 30, 2022

We loved this app for when our products unexpectedly got sold out. This app helped us to capture all possible sales through the preorder and back-in-stock alerts. The support team was also highly responsive and fixed an issue we were having withing 24 hours.

Kirani Collections
Australia
18 days using the app
June 27, 2022

Amazing app & customer service! They helped me with an multilingual issue for my store and it got resolved pretty quickly.

Similar Scent
Netherlands
17 days using the app
November 14, 2022

Perfect!
Amazing tool, everything as described.
It works great, easy to set up and amazing quality!!

Memory Potion
Italy
17 days using the app
Channelwill replied November 19, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

March 23, 2022

The customer service response time is great! Nona immediately signed on and was patient while we troubleshooted the error together. I was seeing a strange drop-down menu in the popup within my editor. I had not published the site I was working on yet and I had to test the app on another live test site to properly see how it was functioning. The drop-down was not visible there. The customization options for it is pretty good but I'd like a bit more control (eg the fonts in the popup). Very decent for a free app though!

neatfreakB2B
Canada
About 1 year using the app
Channelwill replied March 25, 2022

Thank you for your positive review. For the drop down issue, we'll fix it as soon as possible. Thank you so much for your support. Should you need any help, please do not hesitate to contact our customer service. Regards, Esther

September 19, 2022

We haven't used this app for long but so far it's been working as expected. Simple and easy to use, keeps a log of customers and requested products. Customer service response time has been quick and very helpful so far. Thanks team :)

Esthemax Australia
Australia
16 days using the app
Channelwill replied December 3, 2022

Hi Esthemax Australia! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Nona❤️