Reviews (488)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

October 2, 2022

This App really does what we need, call customer services and maria helps me fix a little problem that we have. Thanks, Maria.

Tux-USA
United States
About 12 hours using the app
Channelwill replied December 3, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
Nona❤️

May 11, 2023

Trying to get the integration for Klaviyo set up. They were very helpful but ultimately it seems to be in Klaviyo's hands. Thanks for trying!

The Wishing Thorn
United States
About 12 hours using the app
Channelwill replied May 20, 2023

Thank you so much for leaving us a 5-star review! We're thrilled to hear that our app and services are meeting your needs and exceeding your expectations. Your support means everything to us.
All the best,
Claire ❤️

July 11, 2022

Once customer support directed me in the right direction, the setup was really simple. This app will save me a huge amount of time, something that should have done earlier.

ComfyPet Products
New Zealand
About 12 hours using the app
January 9, 2023

Really bad experience! An error in the app meant that items that are not tracked in Shopify also showed as out of stock, which we did not discover for a week and subsequently lost a lot of sales! After contacting their support departement, the issue has still not been fixed even days later! The app has now been deleted and replaced with another alternative.

XBODY UK
United Kingdom
12 days using the app
Channelwill replied January 9, 2023

Hi Ellen,

I am very sorry for the delay and the inconvenience it has caused you. We checked the problem and our button needs to track the inventory to determine whether the product is on sale, but the product does not track the inventory, and our database obtains that the inventory of the product is all negative, so it is judged to be out of stock. I know your opinions and feedback are valid, but please know that we are doing our best to give you a better experience with the app and to help you earn more sales. We have sent you an email to make amendments to this, Ellen, please write us back. Thank you so much.
Happy Life!
Claire

March 24, 2022

Great app. Simple and efficient. Plus we can customize it quite easily to match store theme. Thank you for this, keep up the great work.

Seoulmate Cosmetics
France
About 7 hours using the app
Channelwill replied March 25, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, just let us know. We are always here to help.
Regards, Esther

April 19, 2022

The customer Service Team is very supportive and they pay attention to your requests. They are working around the clock to provide required support

Hayah Al-Muslimah
United Kingdom
About 7 hours using the app
December 1, 2022

Claire was of great help and manage to integrate it into my theme. Helps me to inform customer of restocks easily

Regina Specialties
Singapore
About 7 hours using the app
Channelwill replied December 1, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

September 15, 2022

Great tool for your customers to notify you . Great and efficient help from the back up staff -Well done !

Hammer Nutrition UK Official Distributor
United Kingdom
7 days using the app
Channelwill replied December 3, 2022

Thank you for your feedback! We’re glad you enjoyed your experience and we’ll work hard to improve. Please let us know if there anything we can do to make more perfect experience with you.

Nona❤️

January 8, 2023

Great app and customer service. Customer support representative solved my issue in a timely manner!!!

oneselfwellbeing
United Kingdom
About 6 hours using the app
Channelwill replied January 8, 2023

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

February 21, 2022

Best Back in Stock App! Provides awesome support and it works great! Does exactly what it is supposed to do.

ONE MONARCHY
United States
About 4 hours using the app
Channelwill replied March 30, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards, Esther