Reviews (486)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

January 4, 2023

3 star: because the app in it selfs works good, easy to set up, quick to make it work except: they advertise that it supports multiple languages. To a degree it seems to do so, but still the button: 'Notify me when back in stock' which hides the button add to cart when out of stock, this button does not translate in all the languages I have on the site. Probably we do not use the published languages inside the admin of shopify. Support team seems to be not very knowledgeable in this field. So I advice: Use it only for 1 language then it works fine.

Barista och Espresso
Sweden
5 days using the app
Channelwill replied January 4, 2023

Hi there. Thank you for your honest feedback. Regarding your concern, we have already messaged you and we will do our best to sort this out for you. Please know that we value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

October 17, 2022

Incredible service ! Thank you so much Mariadel, she has a more than perfect service, she was fast and efficient in solving my problem.

Veronique Intervenante en comportement Canin
Canada
About 3 hours using the app
Channelwill replied December 3, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Nona❤️

Edited July 12, 2022

Buena aplicación se puede personalizar color, texto y mas, a veces no se activa el botón automáticamente pero solicitas ayuda y contestan rápido

Adhek Perú
Peru
About 3 hours using the app
Channelwill replied July 11, 2022

¡Hola Adhek Perú!
¡Nos conmueve saber que aprecia nuestro servicio! Siempre es un placer brindarle el soporte de la mejor calidad que usted se merece. En nombre del equipo de Back in Stock, quiero darles las gracias por confiar en nosotros. ¡Lo valoramos a usted y a su negocio, y prometemos hacer nuestro mejor esfuerzo todos los días para brindarle un mejor servicio! Esperamos ser de su servicio en su próximo esfuerzo.

¡Saludos a más éxito!

Kelly | Back in Stock Team

July 28, 2022

Quick Response & Great Service. Thankyou!..........................................................

Campus&Co Armidale
Australia
About 3 hours using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

November 19, 2022

Very good app with very good customer service. I see this app being the app I need to help inform my customers when my most popular products are back in stocks

Ricki Brazil
United States
About 2 hours using the app
Channelwill replied November 19, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

August 17, 2022

So many options for a Back in Stock app but this one is a winner. We were able to do everything we wanted and at a very reasonable price. Oh and support was fast and excellent. Highly recommended.

Beauti
New Zealand
About 2 hours using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team

Edited December 7, 2022

Good and fast help from Claire. Problems are solved for now. The app works with Klaviyo which is nice.

Voltes stage
Netherlands
About 2 hours using the app
Channelwill replied December 7, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️

February 20, 2023

the app is very easy to set and very straight forward. and the customer support were amazing and helped right away with my questions.

Glamesha
Australia
About 2 hours using the app
Channelwill replied February 22, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

October 27, 2022

Amazing App with great features and provides instant customer support with quick solution to our request

B V A L I
United Kingdom
About 2 hours using the app
Channelwill replied November 19, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

May 9, 2022

Great app! I was exactly what we needed and works perfectly! Very customizable to fit your theme. Would definitely recommend!

Everything Games
Canada
About 2 hours using the app
Channelwill replied September 8, 2022

Dear,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Sealapps Team