Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (810)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand identity without needing coding skills. They appreciate the professional, visually appealing designs and features like download links, invoices, and targeted emails. The customer support is noted for its responsiveness and effectiveness, and the user-friendly interface and straightforward setup are also commended. Continuous updates ensure compatibility with Shopify, enhancing merchant-customer communications.

June 29, 2016

This is my second purchase from Bjorn and it won't be the last - I hope he keeps on making apps that just WORK and do what they say - right out of the box!! This application makes emails look good, and say what you want, and is a snap to use - even a non-tech like me. It's flawless. Thanks!
Diane

Secret Storage Books
Canada
About 2 months using the app
March 13, 2017

Great App! Easy to customize for your store

City Tours Direct
United States
Over 4 years using the app
July 30, 2022

this application is great, if you want to have professional emails, easy to configure and super pretty, do not hesitate to install it. And the support is great, they respond very quickly and they always make sure to bring you a solution to your problem.

By Cirilla
France
About 2 months using the app
FORSBERG+two ApS replied August 9, 2022

Great to hear you enjoy OrderlyEmails 🤩 Thanks for the review and your kind words about our support team 🙏🏼

Have a great day!

Kind regards,
Sarah / FORSBERG+two

January 6, 2023

I have had this app for a couple of years. I use a few of their apps. Making changes is very difficult. I have sent one message via Shopify and one email directly to them with no response. Other reviews say "No coding", that's wrong. Trying to make adjustments now, and it's very difficult. I will star looking for other options for all of their apps unfortunately.

The Earphone Guy
United States
About 4 years using the app
FORSBERG+two ApS replied January 7, 2023

Hi, The Earphone Guy,
That's strange. We haven't found any previous messages from you. So please send us an email at hello@orderlyemails.com. We would love to help you out.

There is no coding necessary. We would love to hear what customization you are trying to make or if something could be improved in our designs.
Kind Regards,
Sarah / FORSBERG+two

November 17, 2018

I really like these templates, which look good and are extremely easy to customize. Also, Bjorn's customer service was terrific. Highly recommended.

HerbaBuena
United States
About 2 months using the app
June 2, 2020

It just works. We had 2 minor problems. Bjorn & the support team solved it quickly. Excellent. Thank you.

TRINE KRYGER SIMONSEN
Denmark
About 1 month using the app
April 13, 2021

One time price is good and easily to modify everything. However deduct 1 star because the app always get error. Need refresh many times to keep it normal. Luckily all adjustment is auto-saved.

Pawtyhood
Hong Kong SAR
Over 3 years using the app
September 24, 2021

Very useful app, drag and drop template are very easy to setup. Reactive and friendly support. I recommand it ! Thanks a lot !!

Score-Racer
Switzerland
About 1 month using the app
FORSBERG+two ApS replied September 24, 2021

So good to hear you found our app easy to use :) Thanks for taking the time to leave a review.

Kind regards,
Sarah

October 5, 2016

Loving the application!

These is exactly what I am looking for! I will always recommend this application! easy to set it up. I have'nt do some tests yet, but I like its features. I'll give another feedback after I finished testing all applications and before I launched my website.

Nanay N Baby
Australia
About 1 month using the app
November 29, 2017

This sounds like a great app, but for some reason it's not working for us. I've tried for 2 weeks now.

1 - The template wasn't showing our logo and requested font types, etc
then
2 - Addresses in emails (confirmations) weren't showing properly. Making our customers anxious and us looking bad.

Support - It seems that the support didn't want to acknowledge that the issue was with the app. None of these issues happened prior to installing the app.
Shopify support Tier 2, has confirmed it's the app, but Support just wont help or acknowledge it's an issue or even a POTENTIAL issue with the app.

Poor form.

Fyxo
Australia
Over 3 years using the app